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IT Support Executive

Gurgaon, Haryana
Work from home
#790976
Remote / WFH
Vecmocon Technologies

Job Description

About Vecmocon

Vecmocon incubated at IIT Delhi in 2016. We are a complete tech stack ecosystem to make electric vehicles intelligent, safer & smoother to drive. We specialize in providing OEMs with high-quality, locally manufactured components for electric vehicles, including Battery Management Systems (BMS), chargers, vehicle intelligence module, FOTA, software diagnostics etc.

Our products adhere to the AIS-156 standards and are trusted by industry leaders. We are a passionate team with capable and empathetic leadership, a great working environment, and collaborative team culture.

Visit our website at www.vecmocon.com to know more.

Role Overview

We are seeking a proactive and detail-oriented IT Support-Executive to manage day-to-day office operations, IT coordination, ISO documentation, vendor management, and employee asset lifecycle management.

The ideal candidate will have hands-on IT troubleshooting experience along with strong administrative coordination skills and exposure to ISO audit processes.

Key Responsibilities
• Office Administration & Operations
• Oversee daily office operations to ensure smooth workflow and efficiency.
• Act as a liaison between administration and various departments.
• Maintain office infrastructure, seating plans, utilities, and facility management.
• Ensure compliance with company policies, safety standards, and administrative guidelines.
• Maintain documentation, records, and MIS reports related to administration.
• IT Support & Infrastructure Coordination
• Provide basic IT troubleshooting support (hardware, software, email, printers, networking issues).
• Coordinate with IT vendors for system upgrades, maintenance, and AMC tracking.
• Maintain inventory of laptops, desktops, networking devices, and peripherals.
• Ensure smooth functioning of office software, systems, and collaboration tools.
• Support implementation and maintenance of technology solutions for administrative tasks.
• Onboarding, Offboarding & Asset Management
• Support employee onboarding by preparing workstations and allocating IT assets before Day 1.
• Coordinate email creation, system access, and software provisioning with relevant stakeholders.
• Maintain asset allocation records and tracking sheets.
• Manage employee offboarding by ensuring timely retrieval of assets and system access deactivation.
• Coordinate asset clearance as part of the Full & Final (FNF) settlement process.
• Maintain proper documentation of asset handover and return.
• Track asset lifecycle including repairs, upgrades, and replacements.
• Vendor Management & Procurement
• Coordinate with vendors and service providers for office infrastructure and IT requirements.
• Handle procurement of office supplies, IT equipment, and consumables.
• Ensure cost-effective purchasing and vendor negotiations.
• Monitor service contracts, AMCs, and renewals.
• ISO Compliance & Audit Support
• Assist in ISO documentation and compliance maintenance.
• Support internal and external ISO audits by ensuring documentation readiness.
• Maintain SOPs, process documents, and compliance records.
• Track corrective and preventive actions (CAPA) post audits.
• Ensure adherence to organizational and regulatory standards.
• Administrative & Leadership Support
• Provide administrative support to leadership and team members.
• Assist in organizing meetings, office events, and employee engagement initiatives.
• Maintain accurate documentation and reporting systems.

Skills & Competencies
• 1–2 years of hands-on IT troubleshooting experience.
• Strong understanding of office systems and administrative operations.
• Knowledge of ISO audit processes and documentation control.
• Strong written and verbal communication skills.
• Excellent decision-making and problem-solving abilities.
• Strong organizational and multitasking skills.
• Ability to manage priorities and take ownership of tasks.
• Proficiency in MS Office Suite and Google Workspace.
• Familiarity with HRMS/ERP systems (preferred).
• High level of accountability and attention to detail.

Qualifications
• Bachelor’s degree in Business Administration, Information Technology, or related field.
• 1–3 years of proven experience in Administration & IT Support.
• Experience in handling IT assets and onboarding/offboarding coordination.
• Exposure to ISO certification processes (preferred).
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