IT Specialist - Administrative Computing
Job Description
Responsibilities and Duties:
Support for CRM users – troubleshooting discrepancies between CRM and SIS, task flows and automation
Learn various applications systems to in order to provide operating system and application system support for all college personnel
Support integration of information processes between software systems
Write scripts, queries, stored procedures and ad hoc reports
Create faculty user accounts
Assist end users (faculty, staff, and students) to resolve issues such as logins, passwords, email, and access to specific functionalities/applications
Provide user training for operating system and application systems
Provide documentation for NCTC specific procedures
Test application systems and communicate with application support to resolve system issues
Other duties as assigned. Responsibilities and duties may change based on the needs of the department and institution.
Required Education
Associates Degree in Information Technology or related field required
Bachelor’s degree preferred
Required Skills & Abilities
Strong analytical skills
Strong attention to detail
Strong organizational skills and the ability to multi-task
Strong customer service and communication skills
Critical thinking
Technical Knowledge
Preferred Skills & Abilities
Required Experience
Two (2) years experience application development, multi-server environments, database administration, or related experience.
Preferred Experience
Posting Date
04/28/2026
Closing Date
Special Instructions to Applicants
Subject to criminal background check. Resume, cover letter, and unofficial transcripts are required in addition to application. Salary is $39,409. Based on the Gainesville Campus. Three positions will be filled from this posting.
North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, *** or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.
Location
Gainesville
