Verified Job
Hardware / Network Engineer
IT Service Desk / IT Support Engineer
Hardware / Network Engineer
#781511
Remote / WFH
SwiftSku, Inc.
Job Description
SwiftSku empowers independent convenience store owners like you with a robust suite of tools, simplifying store management through real-time insights, seamless price-book updates, swift inventory control, profitable loyalty programs, scan data management and integrated payment solutions.
We are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis.
IMPORTANT - Please apply only if you can speak Gujarati, Hindi & English fluently
Work Timings- 8:00 am to 5:00 pm CST / Rotational Shifts
Technical Support and Troubleshooting skills - Provide expert support and resolve technical issues efficiently for end-users and clients.
Analytical Skills - Utilize strong analytical skills to diagnose and troubleshoot software and system-related challenges.
Strong Communication Skills- Communicate technical concepts clearly, both in writing and verbally, with clients and team members.
Relevant Experience: Prior experience in software support or IT help desk roles is preferred.
Educational Preference: Bachelor’s degree in Computer Science, Information Technology, or a related field.
We are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis.
IMPORTANT - Please apply only if you can speak Gujarati, Hindi & English fluently
Work Timings- 8:00 am to 5:00 pm CST / Rotational Shifts
Technical Support and Troubleshooting skills - Provide expert support and resolve technical issues efficiently for end-users and clients.
Analytical Skills - Utilize strong analytical skills to diagnose and troubleshoot software and system-related challenges.
Strong Communication Skills- Communicate technical concepts clearly, both in writing and verbally, with clients and team members.
Relevant Experience: Prior experience in software support or IT help desk roles is preferred.
Educational Preference: Bachelor’s degree in Computer Science, Information Technology, or a related field.
