Verified Job
IT / Software / Data Analyst
IT Operations Engineer
IT / Software / Data Analyst
#53853
Remote / WFH
OLIX
Job Description
Responsibilities
Beyond end-user support, you'll get hands-on with the foundational services that keep the business running:
Device lifecycle: imaging, OS patching and endpoint hardening; automating builds and zero-touch provisioning where possible
Directory & identity: provisioning accounts, managing security groups, MFA, SSO and license assignments
Network edge & core: basic switch configuration, port/VLAN changes, link and signal checks, and Wi-Fi performance tuning (channel planning, RF coverage)
Firewall & security: monitoring rulesets, triaging alerts, helping craft least-privilege policies, applying firmware updates
Core services: administering DNS, DHCP, print, file shares and cloud storage; tracking SSL/TLS certificate renewals and software licences
Office infrastructure: AV/meeting-room kit, VoIP handsets, printers, UPS checks
Knowledge management: writing concise "how-to" guides and post-incident reviews for the internal wiki
Drive IT process improvements: refine workflows and suggest innovative solutions to enhance IT operations
Skills & Experience
Endpoint lifecycle: Device imaging, MDM-protocol enforcement and policy/compliance baselines
Identity & access: LDAP administration, federation with SAML 2.0 / OAuth 2.0 / OIDC
Network & Wi-Fi: VLAN configuration, monitoring, and management across L2/L3
Firewall & security: Policy management and rule lifecycle
Automation & DevOps: Any scripting (Bash, Python, PowerShell) or Infrastructure as Code experience is a plus
Compensation & Equity
Competitive Salary: Commensurate with your experience, skills, and location
Equity & Ownership: Meaningful stock options. You’re not just joining the mission; you’re owning a piece of it
Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer an annual Living-Local Bonus if your residence is within 20 minutes of the office
Retirement Benefits: Employer-contributed retirement plans to help you build long-term financial security.
Due to U.S. export control regulations, candidates’ eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Compensation Range: £68K
The Role
We're searching for an IT Ops Engineer to be the welcoming first point of contact for everything IT, in a busy & mixed-platform environment. You will take the lead in diagnosing and resolving technical issues across macOS, Linux, and Windows systems, as well as iOS and Android mobile devices, cloud platforms, and a wide range of peripherals. This role is an exciting opportunity to join a collaborative team and gain hands-on experience with networking, infrastructure, and cutting-edge DevOps practices.
Beyond end-user support, you'll get hands-on with the foundational services that keep the business running:
Device lifecycle: imaging, OS patching and endpoint hardening; automating builds and zero-touch provisioning where possible
Directory & identity: provisioning accounts, managing security groups, MFA, SSO and license assignments
Network edge & core: basic switch configuration, port/VLAN changes, link and signal checks, and Wi-Fi performance tuning (channel planning, RF coverage)
Firewall & security: monitoring rulesets, triaging alerts, helping craft least-privilege policies, applying firmware updates
Core services: administering DNS, DHCP, print, file shares and cloud storage; tracking SSL/TLS certificate renewals and software licences
Office infrastructure: AV/meeting-room kit, VoIP handsets, printers, UPS checks
Knowledge management: writing concise "how-to" guides and post-incident reviews for the internal wiki
Drive IT process improvements: refine workflows and suggest innovative solutions to enhance IT operations
Skills & Experience
Endpoint lifecycle: Device imaging, MDM-protocol enforcement and policy/compliance baselines
Identity & access: LDAP administration, federation with SAML 2.0 / OAuth 2.0 / OIDC
Network & Wi-Fi: VLAN configuration, monitoring, and management across L2/L3
Firewall & security: Policy management and rule lifecycle
Automation & DevOps: Any scripting (Bash, Python, PowerShell) or Infrastructure as Code experience is a plus
Compensation & Equity
Competitive Salary: Commensurate with your experience, skills, and location
Equity & Ownership: Meaningful stock options. You’re not just joining the mission; you’re owning a piece of it
Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer an annual Living-Local Bonus if your residence is within 20 minutes of the office
Retirement Benefits: Employer-contributed retirement plans to help you build long-term financial security.
Due to U.S. export control regulations, candidates’ eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Compensation Range: £68K
The Role
We're searching for an IT Ops Engineer to be the welcoming first point of contact for everything IT, in a busy & mixed-platform environment. You will take the lead in diagnosing and resolving technical issues across macOS, Linux, and Windows systems, as well as iOS and Android mobile devices, cloud platforms, and a wide range of peripherals. This role is an exciting opportunity to join a collaborative team and gain hands-on experience with networking, infrastructure, and cutting-edge DevOps practices.
