Verified Job
IT / Software / Data Analyst
IT Hardware Engineer
IT / Software / Data Analyst
#401518
Remote / WFH
Job Description
Role Purpose: Responsible for the Civica IT Hardware management in relation to the UK workforce.
This includes but is not limited to purchasing, building, supporting, supplying, updating, decommissioning, disposal, and asset management of kit. Hardware includes desktops, laptops, mobiles phones and peripherals. Maintain accurate and up-to-date records of the organisation’s IT assets, such as hardware, licenses.Provide occasional back up to the India Internal Team providing onsite support for the BCC with the AV equipment and other devices. Reviewing ticket queues within the ITSM system and acting accordingly in line with support processes. Provide training and support to less experienced Hardware Team members to ensure progress and improvement.
This includes but is not limited to purchasing, building, supporting, supplying, updating, decommissioning, disposal, and asset management of kit. Hardware includes desktops, laptops, mobiles phones and peripherals. Maintain accurate and up-to-date records of the organisation’s IT assets, such as hardware, licenses.Provide occasional back up to the India Internal Team providing onsite support for the BCC with the AV equipment and other devices. Reviewing ticket queues within the ITSM system and acting accordingly in line with support processes. Provide training and support to less experienced Hardware Team members to ensure progress and improvement.
