Verified Job
Hardware / Network Engineer
IT Executive Garodia
Hardware / Network Engineer
#811710
Remote / WFH
Garodia International Centre for learning ( Mumbai)
Job Description
Job Description – IT Executive
Position: IT Executive
Department: Information Technology (IT)
Reports To: Head of IT/ Principal
Job Summary
The IT Executive is responsible for managing and maintaining the school's IT infrastructure, ensuring the smooth functioning of hardware, software, network systems, audio-visual equipment, and digital learning platforms. The role involves providing technical support to staff and students while ensuring data security and uninterrupted IT services across the campus.
Key ResponsibilitiesIT Infrastructure & Network Management
Install, configure, and maintain desktops, laptops, printers, scanners, smart boards, projectors, and other IT equipment.
Monitor and maintain LAN, Wi-Fi, internet connectivity, and network devices.
Troubleshoot hardware, software, and network issues promptly.
Coordinate with external vendors for repairs, maintenance, and Annual Maintenance Contracts (AMCs).
Maintain server health and ensure regular system updates.
User Support
Provide first-level technical support to teaching and non-teaching staff.
Resolve IT-related issues within agreed timelines.
Configure official email accounts, user profiles, and access permissions.
Assist staff with educational technology platforms and classroom technology.
School Management Systems
Support the School ERP/HRMS/MICM and other educational software.
Coordinate with software vendors for issue resolution and upgrades.
Maintain user accounts and system access as per school policies.
Data Security & Backup
Perform regular data backups and recovery procedures.
Ensure antivirus protection and endpoint security are updated.
Monitor cybersecurity practices and implement preventive measures.
Maintain confidentiality of school and employee data.
Audio-Visual & Event Support
Set up and manage audio-visual equipment for assemblies, meetings, workshops, and school events.
Provide technical support during examinations, presentations, and online sessions.
Asset & Inventory Management
Maintain an inventory of IT assets, software licenses, and accessories.
Track warranty details and service schedules.
Recommend replacement or procurement of IT equipment when required.
Documentation & Compliance
Maintain documentation of IT systems, network diagrams, licenses, and support logs.
Prepare periodic reports on IT infrastructure, maintenance, and system performance.
Ensure compliance with school IT policies and cybersecurity standards.
Other Responsibilities
Support digital initiatives and technology integration in classrooms.
Conduct basic IT orientation sessions for new employees.
Stay updated with emerging educational technologies and recommend improvements.
Perform any other duties assigned by the Management.
Include responsibilities for CCTV systems, biometric attendance, access control etc.
Qualifications
Bachelor's Degree or Diploma in Computer Science, Information Technology, or a related field.
Relevant IT certifications (CompTIA A+, Network+, Microsoft, Cisco, or equivalent) are preferred.
Experience
2–5 years of experience in IT support, preferably in a school, educational institution, or corporate environment.
Experience in managing networks, hardware, educational software, and user support.
Required Skills
Strong knowledge of Windows operating systems and Microsoft 365.
Understanding of networking concepts, routers, switches, firewalls, and Wi-Fi management.
Knowledge of hardware troubleshooting and system maintenance.
Familiarity with School ERP, HRMS, Learning Management Systems (LMS), and Google Workspace is an advantage.
Excellent problem-solving and analytical skills.
Good communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Strong documentation and organizational skills.
Working Hours
Monday to Friday with two Saturday working as per school working hours
Availability on Saturdays, Sundays, or holidays for school events, admissions, examinations, maintenance activities, or emergencies, as required by the school.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
Position: IT Executive
Department: Information Technology (IT)
Reports To: Head of IT/ Principal
Job Summary
The IT Executive is responsible for managing and maintaining the school's IT infrastructure, ensuring the smooth functioning of hardware, software, network systems, audio-visual equipment, and digital learning platforms. The role involves providing technical support to staff and students while ensuring data security and uninterrupted IT services across the campus.
Key ResponsibilitiesIT Infrastructure & Network Management
Install, configure, and maintain desktops, laptops, printers, scanners, smart boards, projectors, and other IT equipment.
Monitor and maintain LAN, Wi-Fi, internet connectivity, and network devices.
Troubleshoot hardware, software, and network issues promptly.
Coordinate with external vendors for repairs, maintenance, and Annual Maintenance Contracts (AMCs).
Maintain server health and ensure regular system updates.
User Support
Provide first-level technical support to teaching and non-teaching staff.
Resolve IT-related issues within agreed timelines.
Configure official email accounts, user profiles, and access permissions.
Assist staff with educational technology platforms and classroom technology.
School Management Systems
Support the School ERP/HRMS/MICM and other educational software.
Coordinate with software vendors for issue resolution and upgrades.
Maintain user accounts and system access as per school policies.
Data Security & Backup
Perform regular data backups and recovery procedures.
Ensure antivirus protection and endpoint security are updated.
Monitor cybersecurity practices and implement preventive measures.
Maintain confidentiality of school and employee data.
Audio-Visual & Event Support
Set up and manage audio-visual equipment for assemblies, meetings, workshops, and school events.
Provide technical support during examinations, presentations, and online sessions.
Asset & Inventory Management
Maintain an inventory of IT assets, software licenses, and accessories.
Track warranty details and service schedules.
Recommend replacement or procurement of IT equipment when required.
Documentation & Compliance
Maintain documentation of IT systems, network diagrams, licenses, and support logs.
Prepare periodic reports on IT infrastructure, maintenance, and system performance.
Ensure compliance with school IT policies and cybersecurity standards.
Other Responsibilities
Support digital initiatives and technology integration in classrooms.
Conduct basic IT orientation sessions for new employees.
Stay updated with emerging educational technologies and recommend improvements.
Perform any other duties assigned by the Management.
Include responsibilities for CCTV systems, biometric attendance, access control etc.
Qualifications
Bachelor's Degree or Diploma in Computer Science, Information Technology, or a related field.
Relevant IT certifications (CompTIA A+, Network+, Microsoft, Cisco, or equivalent) are preferred.
Experience
2–5 years of experience in IT support, preferably in a school, educational institution, or corporate environment.
Experience in managing networks, hardware, educational software, and user support.
Required Skills
Strong knowledge of Windows operating systems and Microsoft 365.
Understanding of networking concepts, routers, switches, firewalls, and Wi-Fi management.
Knowledge of hardware troubleshooting and system maintenance.
Familiarity with School ERP, HRMS, Learning Management Systems (LMS), and Google Workspace is an advantage.
Excellent problem-solving and analytical skills.
Good communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Strong documentation and organizational skills.
Working Hours
Monday to Friday with two Saturday working as per school working hours
Availability on Saturdays, Sundays, or holidays for school events, admissions, examinations, maintenance activities, or emergencies, as required by the school.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
