IT Content Writer

Category: Project Management
Main location: Canada, Ontario, Toronto
Position ID: J0625-1166
Employment Type: Full Time
Position Description:
We are seeking a talented and detail-oriented IT Content Writer to join our team. In this role, you will be responsible for creating high-quality, engaging, and technically accurate content across a variety of formats including articles, whitepapers, blog posts, technical manuals, and instructional guides. You will collaborate closely with IT professionals and subject matter experts to ensure clarity, consistency, and alignment with brand standards.

Your future duties and responsibilities:
Write, edit, and optimize content on a wide range of IT topics.
Collaborate with IT teams to gather technical information and ensure content accuracy.
Develop and manage a content calendar aligned with project timelines and business goals.
Research industry trends and integrate insights into content strategy.
Create user-friendly technical documentation, FAQs, and instructional materials.
Maintain consistency in tone, style, and branding across all content.
Support marketing initiatives with compelling written materials.
Regularly update and revise existing content to reflect changes in technology or business needs.
Future-Focused Responsibilities:
Contribute to the development of AI-assisted content generation workflows to improve efficiency and scalability.
Lead initiatives to create interactive and multimedia content (e.g., video scripts, infographics, e-learning modules).
Collaborate with UX/UI teams to enhance content accessibility and user experience across digital platforms.
Support the implementation of content governance frameworks and taxonomy structures for enterprise content management.
Participate in SEO strategy development and analytics-driven content optimization.
Stay current with emerging technologies and trends in cloud computing, cybersecurity, and digital transformation to inform content direction.
Required qualifications to be successful in this role:
Bachelor’s degree in Communications, English, Technical Writing, or a related field.
3+ years of experience in technical writing or IT content creation.
Strong understanding of IT concepts, systems, and terminology.
Excellent writing, editing, and proofreading skills.
Ability to translate complex technical information into clear, concise, and engaging content.

Skills Tools:
Technical Writing Documentation
Microsoft Office Suite (Advanced)
Research Industry Analysis
Editing Proofreading
Familiarity with content management systems (CMS)
Skills:
Analytical Thinking
Business Continuity Planning
Concept ownership
Copywriting
Copywriting
Financial Services
Online Marketing
Technical Writing
User stories
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world. Read more