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Verified Job Customer Support / TeleCaller

International Voice processTelecom

Ahmedabad, Gujarat
Customer Support / TeleCaller
#239271
Remote / WFH

Job Description

Job Title: Technical Support Voice


Shift: Rotational Shift


Work Location: Ahmedabad

Week Off: 5 days working (2 days rotational week off)


Qualification: Undergraduate/Graduate/ Post Graduate


Candidate should have minimum 06months & above year experience in international voice process


We are looking for immediate joiners only


Job Role


Voice Process


Taking calls Solving Customer Quires


As of now work from home, as per situation it will be work from office.


Company will provide system .


Requirements

Candidate should have,


1. Good Communication skills


2. Take calls Over Phone which involves working in different time zones


3. Take calls from Global clients and initiate the right response to them, positively and professionally.


4. Flexible to work in shifts.


5. Excellent English - both verbal and written communication skills


6. Knowledge of customer service principles and practices


7. Good technical knowledge


8. As of now WFH later on WFO where candidate ready to relocated Ahmedabad
+. candidate should have broadband connection
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