International Voice Process

Responsibilities

Handle outbound client calls regarding product/service inquiries and issues
Provide accurate information and assistance to customers
Resolve client queries in a professional manner
Maintain client records and update information in the system
Identify and escalate priority issues to the appropriate team
Achieve individual and team targets for client satisfaction and productivity
Follow company policies and procedures
Qualifications

Excellent verbal and written communication skills in English
Strong client service orientation
Ability to empathize with customers and provide appropriate solutions
Good problem-solving skills
Ability to work in a fast-paced and target-driven environment
Computer knowledge and typing skills
Availabitity to work in UK Shift i.e., 2:30 PM - 12:00 AM
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Jadwal:

Monday to Friday
UK shift
Tunjangan:

Paid sick time
Upah Tambahan:

Performance bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
International voice process: 1 year (Preferred)
Language:

English (Required)
Work Location: In person

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