International Voice Process Agent

Job Description – Zomato Customer Support Executive (Voice + Chat Process) Position: Customer Support Executive (50% Voice & 50% Chat) Company: Zomato Work Mode: Pan India Work From Home (WFH) Eligibility Criteria Any Graduate (Mandatory) Age Limit: Up to 28 Years Freshers and Experienced candidates can apply Good communication skills in English and Hindi (Mandatory) Job Details * Hours Shift 8 Hours Working + 1 Hour Break Rotational Shifts Rotational Weekly Offs Key Responsibilities Handle customer queries through Voice and Chat support. Resolve customer concerns efficiently and professionally. Provide accurate information regarding orders, payments, and services. Maintain quality standards and customer satisfaction. Document customer interactions and follow company processes. Salary & Benefits Freshers: CTC: ₹19,000 per month In-Hand Salary: ₹15,410 per month Quarterly Bonus: ₹1,929 Experienced Candidates: CTC: ₹20,000 per month In-Hand Salary: ₹16,253 per month Quarterly Bonus: ₹1,929 System Requirements (WFH) Personal Laptop/Desktop Stable Wi-Fi Connection Minimum Intel i3 Processor or equivalent 4 GB RAM or above Quiet working environment