Verified Job
Customer Support / TeleCaller
International Vocie ProcessAhmedabad
Customer Support / TeleCaller
#233831
Remote / WFH
Job Description
What we are looking for?
We are looking for a dynamic Sr. Researcher to conduct survey requirements for our projects.
What youll be doing:
o Call and conduct Market Research Surveys for 8 hours in + hours of shift
o Lead generation; Find contacts, mainly decision makers and people who influence decisions
o Verify details of the contact:- phone, fax, email, reporting structure, title, address etc.
o Build and utilize your skill-set of speaking to Senior Management representatives across the globe
o Work in a shift duration of 50 hours spread across 6 days
o Grab your performance based incentives via achieving daily/weekly/monthly/quarterly targets
o Utilize your research skills on platforms like Linked-in
o Study and understand our project-survey requirements
o You will operate in a fast paced and target oriented environment which in turn will help you build lifelong
skill sets
What are the skills that youll need to succeed in this role:
Technical Skills Behavioral Skills
Know- how about IT & KPO industry Customer Delight
Research Skills Flexibility
Telephone Etiquettes Communication Skills
Stress Management Time Management Skills
Convincing Skills Listening Skills
Professionalism (Attendance/Punctuality)
Teamwork
Our shifts are rotational; APAC (6.30 Am to 3.30 Pm ), UK ( 1.30 Pm to 10.30 Pm), US (6.30 Pm
to 4.30 Am ), NZ(12.30 Am to 10.30 Am) ; our male employees are encouraged to be open to all
shifts at all times whereas our female employees are encouraged to be open to work in shifts
between 6:30 Am to 11:00 Pm)
Flat shift allowance of Rs. 2200 is paid for Night Shifts
We work Monday to Saturday with a week off on Sunday
We are looking for a dynamic Sr. Researcher to conduct survey requirements for our projects.
What youll be doing:
o Call and conduct Market Research Surveys for 8 hours in + hours of shift
o Lead generation; Find contacts, mainly decision makers and people who influence decisions
o Verify details of the contact:- phone, fax, email, reporting structure, title, address etc.
o Build and utilize your skill-set of speaking to Senior Management representatives across the globe
o Work in a shift duration of 50 hours spread across 6 days
o Grab your performance based incentives via achieving daily/weekly/monthly/quarterly targets
o Utilize your research skills on platforms like Linked-in
o Study and understand our project-survey requirements
o You will operate in a fast paced and target oriented environment which in turn will help you build lifelong
skill sets
What are the skills that youll need to succeed in this role:
Technical Skills Behavioral Skills
Know- how about IT & KPO industry Customer Delight
Research Skills Flexibility
Telephone Etiquettes Communication Skills
Stress Management Time Management Skills
Convincing Skills Listening Skills
Professionalism (Attendance/Punctuality)
Teamwork
Our shifts are rotational; APAC (6.30 Am to 3.30 Pm ), UK ( 1.30 Pm to 10.30 Pm), US (6.30 Pm
to 4.30 Am ), NZ(12.30 Am to 10.30 Am) ; our male employees are encouraged to be open to all
shifts at all times whereas our female employees are encouraged to be open to work in shifts
between 6:30 Am to 11:00 Pm)
Flat shift allowance of Rs. 2200 is paid for Night Shifts
We work Monday to Saturday with a week off on Sunday
