International Non-Voice Process (Chat & Email Support)

As an experienced candidate applying for the International Non-Voice (Chat/Email) process, your primary responsibility will be to handle customer queries via chat and email in a professional manner. You are expected to provide accurate and timely resolutions to customer issues while maintaining high standards of quality and customer satisfaction. Additionally, you will need to follow company policies, SOPs, and response guidelines, manage multiple chats/emails simultaneously, and escalate complex issues to the concerned team when required. Proper documentation of customer interactions is crucial in this role. Qualifications Required: - Minimum 1 year of experience in international chat or email support - Excellent written communication skills with a focus on grammar and clarity - Strong problem-solving and customer handling skills - Immediate joiners are preferred The company offers competitive salary packages, a 5-day working week, night shift allowances (if applicable), pick-up & drop facility, performance-based incentives, and career growth opportunities in a leading MNC. You can expect to work in a friendly and professional work environment in Bangalore. Immediate joiners are highly preferred for the role of Customer Support Non-Voice (International Process). Don't miss this opportunity, apply now! As an experienced candidate applying for the International Non-Voice (Chat/Email) process, your primary responsibility will be to handle customer queries via chat and email in a professional manner. You are expected to provide accurate and timely resolutions to customer issues while maintaining high standards of quality and customer satisfaction. Additionally, you will need to follow company policies, SOPs, and response guidelines, manage multiple chats/emails simultaneously, and escalate complex issues to the concerned team when required. Proper documentation of customer interactions is crucial in this role. Qualifications Required: - Minimum 1 year of experience in international chat or email support - Excellent written communication skills with a focus on grammar and clarity - Strong problem-solving and customer handling skills - Immediate joiners are preferred The company offers competitive salary packages, a 5-day working week, night shift allowances (if applicable), pick-up & drop facility, performance-based incentives, and career growth opportunities in a leading MNC. You can expect to work in a friendly and professional work environment in Bangalore. Immediate joiners are highly preferred for the role of Customer Support Non-Voice (International Process). Don't miss this opportunity, apply now!