INBOUND TECH MAC WINDOWS SUPPORT VOICE PROCESS Job Role Attending Inbound calls from customers regarding printers routers e mails etc Analyzing the issues correctly and selling the relevant plans and software Candidate s profile Must have dialled in International Outbound or Inbound Tech process for more than 6 months Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers Must be confident in pitching about the service plans to the customers Must be very fluent in English Must be Comfortable for Night shift Benefits and facilities Fixed Salary on 1st of every month In Salary Account Huge Incentives 24 leaves in a year comp offs bday leaves Daily Monthly Incentives Spot Incentives weekly incentives Monthly incentives Rotational Off Salary Not a bar for a right candidate Working Days 6 days
