International BPO Executive

Job description
Key Responsibilities:
• Handle inbound and outbound calls, emails, and chats from UK-based customers.
• Assist customers with queries, complaints, and technical support.
• Provide accurate information about products/services and company policies.
• Ensure customer satisfaction by resolving issues efficiently.
• Maintain records of customer interactions in the CRM system.
• Collaborate with internal teams to escalate complex issues when needed.
• Follow company guidelines and service protocols to maintain quality standards.

Requirements:
• Excellent verbal and written communication skills in English.
• Previous experience in customer service, call center, or BPO is a plus.
• Ability to handle high volumes of customer interactions professionally.
• Strong problem-solving skills and attention to detail.
• Comfortable working in UK shift timings.
• Basic knowledge of computers and CRM tools.

Benefits:
• Competitive salary with performance incentives.
• Night shift allowances (if applicable).
• Training and career growth opportunities.
• Friendly and professional work environment.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International BPO Executive job
Please go through the FAQs to get all answers related to the given International BPO Executive job
• What is the eligibility criteria to apply for this International BPO Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
• How many working days are there for this International BPO Executive job?
Ans: This International BPO Executive job will have 5 working days.
• Are there any charges applicable while applying or joining this International BPO Executive job?
Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., IMS GROUP.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this International BPO Executive role?
Ans: There is an immediate opening of 10 International BPO Executive at IMS GROUP
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this International BPO Executive job?
Ans: This International BPO Executive job has Flexible Shift.