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Verified Job Customer Support / TeleCaller

International BPO

Jalandhar, Punjab
Customer Support / TeleCaller
#339551
Remote / WFH

Job Description

Urgent Hiring !!!!!!!!!! Freshers can also apply!!!!!!! English !!!!! Min 6 Months Experienced !!!!

We are US based logistic Company and have an operation set up in Jalandhar. (Fluent English Required) This role will be responsible for procuring customers and moving their freight.

This role consists of both sales and operations aspects and requires a candidate that is comfortable handling both. The ideal candidate is sales-minded, confident at building relationships and growing a portfolio of customers and carriers, on top of an already existing portfolio of customers of theirs.

REQUIREMENTS

Manage customer/carrier relationships.

Establish customer business and oversee account management processes.

Upsell and retain customers.

Self-motivated and customer service-oriented Build relationships with owner-operators to further service business as needed.

Negotiate rates. Source carriers.

Generate sales leads.

Track load status.

EXPERIENCE

Freight agent experience is preferred.

1-2+ years of prior experience in a Voice Process sales-related role. Excellent negotiation and communication skills.

Must be able to multitask and work in a fast-paced environment.

WHY WORKING FOR US?

We provide excellent training for you to understand the process and use the software in your first induction week. Cab Pickup and drop services is available for Tricity. We provide Medical insurance covered under ESXI and PF deduction. We provide a zero-balance company account loaded with another amazing offer. We offer Meal, Cinema and other lifestyle voucher opportunity to all our staffs as a token of appreciation. We use Advance Software to help you do your job the best like: Auto-posting to load boards (DAT, Truckstop), Advanced technology with digital signing, GPS tracking, and auto truck matching. TMS to manage post loads integrated with Other Tools.

Whatsapp your resume: 78885+0310

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹8,813.66 - ₹30,000.00 per month

Benefits:
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:
• Monday to Friday
• Night shift

Supplemental pay types:
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:
• Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Preferred)

Speak with the employer
++1 78885+0310
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