Verified Job
Customer Support / TeleCaller
Internal Claims Adjuster
Customer Support / TeleCaller
#701131
Remote / WFH
Job Description
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Job title, keywords or company
South Australia
jobs in South Australia
200+ jobs - since yesterday
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Internal Claims Adjuster
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South Australia
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Employers: Post a Job
Crawford & Company Australia Pty Ltd
Start your career in insurance
Supportive team with a great culture
12-month fixed term role with growth opportunities
About the Opportunity
We’re looking for a motivated and customer-focused Claims Consultant to join our team.
In this role, you’ll manage a portfolio of claims end-to-end, supporting customers through what can often be a challenging time. You’ll build strong relationships with stakeholders, confidently communicate updates, and ensure each claim is handled efficiently and professionally.
No prior insurance experience? No problem. We’re open to candidates from customer service, retail, or call centre backgrounds who are eager to learn and build a long-term career in insurance.
Our Culture
At Crawford, we hire for attitude and train for skill. You’ll be joining a supportive, collaborative team that values:
Drive – You take pride in delivering high-quality work and service
Integrity – You follow through and do what you say you will
Growth mindset – You welcome feedback and are always looking to improve
About You
You’re a proactive problem-solver who enjoys helping people. You bring:
Strong communication skills and confidence engaging with customers
A positive, empathetic, and team-oriented approach
High attention to detail and the ability to prioritise in a fast-paced environment
A genuine interest in learning and building a career in insurance
Key Responsibilities
Manage a portfolio of claims from start to finish
Support and guide customers through the claims process
Assess claims by reviewing documentation and policy coverage
Investigate and evaluate claims to determine outcomes
Maintain accurate records and prepare reports
Deliver fair and timely claim resolutions
What We’re Looking For
Strong customer service experience (essential)
Excellent verbal and written communication skills
Highly organised with strong attention to detail
Claims or insurance experience (desirable, not essential)
Why Join Crawford?
Crawford is a global leader in claims management, operating in 70+ countries with over 80 years of experience. In Australia, we provide end-to-end claims solutions, supporting individuals, businesses, and communities when it matters most.
Apply Now
If you’re ready to start or grow your career in insurance, submit your resume along with a short cover letter outlining why you’re a great fit.
Start of main content
Job title, keywords or company
South Australia
jobs in South Australia
200+ jobs - since yesterday
Training Administration Support Officer
SA Health
Adelaide SA
Admin Officer, Palliative Care
SA Health
Greater Adelaide SA
Salary packaging
TEMPORARY SSO3 - NORWOOD INTERNATIONAL HS - INTERNATIONAL STUDENT AND HOMESTAY PROGRAMS OFFICER
Department for Education, South Australia
Norwood SA
Application Support Officer
SA Health
Adelaide SA
Emergency Response Officer Osborne, SA
ASC Pty Ltd
Osborne SA
Stocktake Casual Team Member
Spotlight
South Australia
Private Banking Opportunities – Private Banker & Private Banking Executive
Commonwealth Bank
Greater Adelaide SA
Assistant Support Service Officer - Hampstead Rehabilitation Centre (Day and Afternoon shifts)
SA Health
South Australia
Annual leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Corporate Support Officer
SkyCity Entertainment Group
Greater Adelaide SA
SA Dental - Dental Assistant (Metropolitan & Regional)
SA Health
South Australia
Salary packaging
People and Culture Officer
Enhanced Lifestyles
Adelaide SA 5000
LEADER BAND B-1 - OPEN ACCESS COLLEGE - COORDINATOR
Department for Education, South Australia
Marden SA
Customer Service Officer - Murray Bridge, SA
BankSA
Murray Bridge SA
TEMPORARY SSO2 - FLINDERS VIEW PS - ADMINISTRATION AND FINANCE
Department for Education, South Australia
Streaky Bay SA
Case Coordinator
Housing Choices Australia
Greater Adelaide SA
Parental leave
Annual leave
Salary packaging
CO-ACT - Placement and Home Brokerage Officer
SA Health
Greater Adelaide SA
Gym membership
Employee assistance program
Salary packaging
ONGOING SSO4 - FLAGSTAFF HILL PRIMARY SCHOOL - BUSINESS MANAGER
Department for Education, South Australia
Flagstaff Hill SA
Customer Relationship Specialist - 111 St Georges Tce
Bank of Queensland
St Georges SA
Parental leave
Insurance services
Employee assistance program
Salary packaging
Stores Assistant/Cleaner - Hampstead Rehabilitation Centre
SA Health
Greater Adelaide SA
Annual leave
Employee assistance program
Salary packaging
AS03 Home Care Coordinator - Ceduna
SA Health
Eyre Peninsula SA
Employee assistance program
Salary packaging
SA Dental Dental Assistant (Adelaide Dental Hospital)
SA Health
Adelaide SA
Salary packaging
Banking Consultant, Salisbury SA
ANZ Banking Group
Salisbury SA
Fleet Support Officer
Northline
Greater Adelaide SA
Grants and Partnerships Administrator
Scouts SA
Wayville SA
Internal Claims Adjuster
Crawford & Company Australia Pty Ltd
South Australia
People also searched:
Employers: Post a Job
Crawford & Company Australia Pty Ltd
Start your career in insurance
Supportive team with a great culture
12-month fixed term role with growth opportunities
About the Opportunity
We’re looking for a motivated and customer-focused Claims Consultant to join our team.
In this role, you’ll manage a portfolio of claims end-to-end, supporting customers through what can often be a challenging time. You’ll build strong relationships with stakeholders, confidently communicate updates, and ensure each claim is handled efficiently and professionally.
No prior insurance experience? No problem. We’re open to candidates from customer service, retail, or call centre backgrounds who are eager to learn and build a long-term career in insurance.
Our Culture
At Crawford, we hire for attitude and train for skill. You’ll be joining a supportive, collaborative team that values:
Drive – You take pride in delivering high-quality work and service
Integrity – You follow through and do what you say you will
Growth mindset – You welcome feedback and are always looking to improve
About You
You’re a proactive problem-solver who enjoys helping people. You bring:
Strong communication skills and confidence engaging with customers
A positive, empathetic, and team-oriented approach
High attention to detail and the ability to prioritise in a fast-paced environment
A genuine interest in learning and building a career in insurance
Key Responsibilities
Manage a portfolio of claims from start to finish
Support and guide customers through the claims process
Assess claims by reviewing documentation and policy coverage
Investigate and evaluate claims to determine outcomes
Maintain accurate records and prepare reports
Deliver fair and timely claim resolutions
What We’re Looking For
Strong customer service experience (essential)
Excellent verbal and written communication skills
Highly organised with strong attention to detail
Claims or insurance experience (desirable, not essential)
Why Join Crawford?
Crawford is a global leader in claims management, operating in 70+ countries with over 80 years of experience. In Australia, we provide end-to-end claims solutions, supporting individuals, businesses, and communities when it matters most.
Apply Now
If you’re ready to start or grow your career in insurance, submit your resume along with a short cover letter outlining why you’re a great fit.
