Intern, Business Analyst- job post EQ Bank
Job Description
Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The purpose of the role
Providing Application Support and leading support issue analysis, production triage, and follow-up activities by helping document defects, capture business impact, and coordinate with delivery teams on resolution.
The Work
Day-to-day Responsibilities
Assist in gathering, clarifying, and documenting business, functional, and non-functional requirements for retail lending technology initiatives
Support product discovery, process analysis, and solution definition by translating business needs into clear user stories, acceptance criteria, and delivery-ready artifacts
Help manage and maintain product backlogs, priorities, and dependencies across cross-functional teams
Contribute to process improvement, reporting, and stakeholder communication to support delivery outcomes and user experience
Product & Solution Design
Support the definition of business processes, target workflows, data requirements, and solution options in partnership with business and technology teams
Create and maintain artifacts such as process maps, requirements documents, backlog items, feature briefs, and presentation materials
Delivery Support
Participate in agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives
Work closely with engineering, QA, and business stakeholders to clarify scope, resolve requirement questions, and support sprint delivery
Assist with test scenario definition, user acceptance testing, defect triage, and validation of delivered capabilities against business needs
Support status tracking, risk and dependency management, and preparation of delivery updates for stakeholders and leadership
Your Experience
Currently pursuing a Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field
Strong analytical, problem-solving, and communication skills with the ability to work across both business and technology stakeholders
Familiarity
