Verified Job
Customer Support / TeleCaller
Insurance Sales and Customer Service Representative
Customer Support / TeleCaller
#715178
Remote / WFH
Angie DeGroot Desjardins Insurance & Financial Services Agency
Job Description
Full job description
Benefits:
Opportunity for advancement
Training & development
Bonus based on performance
*****Are you Looking for a Career Change or a Fresh Start?****
Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach their Insurance Needs and goals? If you answered yes to these questions, working for Angie DeGroot Desjardins Insurance Agency may be the career for you! We’re looking for a motivated, sales and service-oriented Insurance Licensed individual who has a passion for the insurance industry. Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time Career that provides meaningful work and competitive compensation? Consider a position in our office.
Compensation:
Salary plus Commission and Bonus (P&C + LIFE - % of premium sold)
40,000+ Base ( negotiable depending on experience) plus Bonus and Commission- Earning Potential has no Cap
Annual Bonus (subject to office qualification, etc.)
Monthly and or quarterly team and Personal Production promotions and bonus
3 weeks vacation after 1 year
Health and Dental Benefits Available
RRSP match program available
Potential for total compensation over 6 figures
Responsibilities
Establishes personalized telephone contact with the client. Creates a climate of trust conducive to the sales and service of a Home, Auto and or Life insurance policy. Educates and advises our clients on our products, while adhering to the company's underwriting policies.
Greet and answer incoming calls from clients and offer 5* customer Service
Passionate, Friendly and Bubbly Positive Personality
Seizes all sales opportunities, solicitation and product offers.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
Good Personal Credit Score ( necessary for the Government Insurance Licensing Sponsorship)
Insurance Sales and Customer Service experience and Licensed in Personal Lines Insurance either OTL or RIBO
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Proactive in problem solving
Dedicated to customer service
Ability to multi-task
Ability to make presentations to potential customers
Professionalism and attention to detail.
Ability to multitask.
Strong communication and verbal skills.
Ability to work in a fast paced environment.
Active and responsible team member.
Ability to take orders.
Strong organizational and prioritization abilities.
Ability to communicate with co-workers and Agent.
Property & Casualty license (OTL or RIBO license) prior to start
LLQP to be obtained within 3 months of start in order to service existing customers (all licensing fees to be paid by Agent on successful completion
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
Benefits:
Opportunity for advancement
Training & development
Bonus based on performance
*****Are you Looking for a Career Change or a Fresh Start?****
Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach their Insurance Needs and goals? If you answered yes to these questions, working for Angie DeGroot Desjardins Insurance Agency may be the career for you! We’re looking for a motivated, sales and service-oriented Insurance Licensed individual who has a passion for the insurance industry. Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time Career that provides meaningful work and competitive compensation? Consider a position in our office.
Compensation:
Salary plus Commission and Bonus (P&C + LIFE - % of premium sold)
40,000+ Base ( negotiable depending on experience) plus Bonus and Commission- Earning Potential has no Cap
Annual Bonus (subject to office qualification, etc.)
Monthly and or quarterly team and Personal Production promotions and bonus
3 weeks vacation after 1 year
Health and Dental Benefits Available
RRSP match program available
Potential for total compensation over 6 figures
Responsibilities
Establishes personalized telephone contact with the client. Creates a climate of trust conducive to the sales and service of a Home, Auto and or Life insurance policy. Educates and advises our clients on our products, while adhering to the company's underwriting policies.
Greet and answer incoming calls from clients and offer 5* customer Service
Passionate, Friendly and Bubbly Positive Personality
Seizes all sales opportunities, solicitation and product offers.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
Good Personal Credit Score ( necessary for the Government Insurance Licensing Sponsorship)
Insurance Sales and Customer Service experience and Licensed in Personal Lines Insurance either OTL or RIBO
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Proactive in problem solving
Dedicated to customer service
Ability to multi-task
Ability to make presentations to potential customers
Professionalism and attention to detail.
Ability to multitask.
Strong communication and verbal skills.
Ability to work in a fast paced environment.
Active and responsible team member.
Ability to take orders.
Strong organizational and prioritization abilities.
Ability to communicate with co-workers and Agent.
Property & Casualty license (OTL or RIBO license) prior to start
LLQP to be obtained within 3 months of start in order to service existing customers (all licensing fees to be paid by Agent on successful completion
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
