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Verified Job Customer Support / TeleCaller

Insurance Authorizer AR Caller

Chennai, Tamil Nadu
Customer Support / TeleCaller
#211480
Remote / WFH

Job Description

IMMEDIATE JOINERS PREFERRED (Need to Join within a week)
RESPONSIBILITIES AND DUTIES:

- Employed in medical billing domain, insurance authorizers are articulate professionals who communicate with insurance companies and other payers with regards to preauthorization patient services and surgeries.
- Completes initial and renewal applications for non-Medicare payor sources.
- Communicates required information with Insurance Representatives to secure prior authorization of radiological studies medications, and surgeries. Communicates prior authorizations to clinical case managers in a timely manner to allow timeliness of patient scheduling.
- Reviews documentation which has been requested by the insurance company prior to submission of the information to the insurance carrier.
- Follow up with insurance companies to understand status of claims.
- Avoid patient care delays, claim denials and appeals! Accurate verification of co-pays, deductibles, payable benefits and more.

PREFERRED SKILLSETS:

- Good organizational skills to implement timely follow-up
- Must be able to communicate in English fluently
- Ability to multi-task
- Working hours are 6.30 PM to 3.30 AM IST
- Excellent verbal and written communication skills
- Strong reporting skills
- Ability to follow established work schedule
- Ability to follow instructions precisely
- Ability to work autonomously and as part of a team
- Computer savvy
- A knack for tact and diplomacy.
- Good knowledge of human anatomy and physiology.

QUALIFICATIONS:

- Graduate, preferably in life sciences.
- Prior experience in working with insurance companies preferred.
- Prior experience in related Medical Billing domains like AR, Denial Management, Medical Coding, Payment Posting, with knowledge in US Healthcare RCM.

WFH REQUIREMENTS:

- PC or Laptop with high Speed Internet.

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund
- Work from home

Schedule:

- Monday to Friday
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