Inside Sales/Customer Service Representative

We are looking for an Internal Customer Service representative to join our close-knit team. Door hardware experience is an asset but not a requirement. This position offers future opportunities to grow with our company.

Duties will include:
• Process customer quotes, invoices and orders which includes shipping confirmations, ETA & inventory updates
• Support customers via the phone, in person, and online
• Respond to customer inquiries on product information, pricing and availability
• Evaluate product availability, cost, sourcing and replenishment paths
• Support the purchasing department
• Prepare and complete orders for delivery or pickup
• Must have a valid G driver's license
• Perform inventory control & cycle counts
• Strong organizational, communication, and typing skills
• Excellent English oral, and written skills
• Energetic, enthusiastic, willingness to learn
• Team player with a great attitude
• No Criminal Record
• Proficiency in using Microsoft Office, CRM and ERP systems

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:
• Dental care
• Extended health care

Application question(s):
• Can you read a price book?
• How many years of experience do you have working with Canadian customers, vendors, and business practices?
• Do you have experience using ERP/CRM systems?
• Are you located in Peel Region?

Education:
• DCS / DEC (preferred)

Experience:
• Customer service: 3 years (required)

Language:
• English (required)

Licence/Certification:
• G license - G2 not acceptable (required)

Work Location: In person
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