Inside Sales Manager- Edtech ()
Job Description
Position: Cluster Manager Location: Noida The Cluster Manager will be responsible for leading, managing, and growing the inside sales operations across a specific geographical cluster. The role demands strong leadership skills, an ability to drive sales, and a deep understanding of the EdTech industry. The Cluster Manager will play a key role in building and executing sales strategies to meet and exceed targets, while ensuring the team maintains high levels of customer satisfaction and engagement.
Key Responsibilities: • Sales Strategy & Execution o Develop and implement sales strategies for the assigned cluster, ensuring alignment with overall company goals and objectives. o Monitor sales performance within the cluster and ensure the achievement of targets. o Drive current customer acquisition and upsell opportunities by leveraging inside sales techniques and strategies.
• Team Management & Leadership o Lead and manage a team of inside sales representatives, ensuring they meet individual and team sales targets. o Provide coaching, mentorship, and performance feedback to sales team members to enhance skills and improve performance. o Foster a collaborative, results-driven sales culture within the team.
• Sales Operations & Reporting o Track and manage key performance indicators (KPIs) and sales metrics for the cluster. o Prepare and present regular sales reports to senior management on team performance, market trends, and growth opportunities. o Ensure the effective use of CRM tools and sales processes for tracking leads, conversions, and customer engagement.
• Market Analysis & Business Development o Conduct regular market research to identify new business opportunities, emerging trends, and competitor activities. o Stay updated with the latest developments in the EdTech space to effectively position the company's products and services. o Work closely with marketing teams to align lead-generation strategies and campaigns.
Qualifications & Skills: o Bachelor's degree in business, Marketing, Education, or related field (MBA preferred). o 6+ years of experience in inside sales, with at least 4 years in a leadership or managerial role. o Experience in the EdTech industry is a significant advantage. o Proven track record of consistently meeting or exceeding sales targets. o Strong leadership and team management abilities. o Excellent communication and interpersonal skills, with the ability to engage and influence customers. o Strong analytical and problem-solving skills with the ability to make data-driven decisions. o Familiarity with CRM systems and sales tools. o Proficiency in MS Office Suite (Excel, PowerPoint, Word).
