Inside sales executive/ logistics & freight
Job Description
Key Responsibilities
Dealing with US/Canada Clients
Voice/Email Process
Shifts USA Timings/Night shifts and in-office roles
Ensure accurate freight documentation and communication
Generate and qualify leads through cold calling, online research, and inbound inquiries.
Contact prospective customers via phone, email, and virtual meetings.
Understand customer requirements and recommend suitable products or services.
Prepare quotations, proposals, and pricing information.
Follow up regularly with prospects to move them through the sales pipeline.
Convert leads into customers and achieve monthly sales targets.
Maintain customer records and sales activities in CRM software.
Coordinate with marketing, field sales, operations, and customer support teams.
Provide post-sales support and maintain customer relationships.
Ensure accurate freight documentation and communication
Required Skills
Strong verbal and written communication skills.
Negotiation and persuasion abilities.
Lead generation and prospecting skills.
Customer relationship management (CRM).
Follow-up and objection-handling skills.
Basic knowledge of MS Excel, Word, and email communication.
Ability to work in a target-driven environment.
Preferred Qualifications
Graduate in Business, Marketing, Commerce, or any relevant field.
0–3 years of experience in inside sales, telesales, customer support, or business development.
Knowledge of CRM tools such as Salesforce, HubSpot, Zoho CRM, or similar platforms.
Fluency in English preferred.
Typical KPIs
Number of calls made per day.
Qualified leads generated.
Meetings or demos scheduled.
Lead-to-customer conversion rate.
Revenue generated.
Monthly sales target achievement.
Pay: From ₹20,000.00 per month
Benefits:
Commuter assistance
Food provided
Paid time off
Application Question(s):
What is your relevant experience in years and months in Voice process?
Your preferred date & time for interview in person?
Experience:
Inside sales: 1 year (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Willingness to travel:
100% (Preferred)
Work Location: In person
