Verified Job
Recruiter / HR / Admin
Infosys BPM is Hiring
Recruiter / HR / Admin
#701870
Remote / WFH
Job Description
We are looking for dynamic professionals with excellent communication skills and prior experience in handling international clients for our International Voice Process . The role involves providing exceptional customer support and ensuring high-quality service delivery.
Key Responsibilities:
• Handle inbound and outbound calls for international customers.
• Resolve customer queries and provide accurate information in a timely manner.
• Maintain professionalism and empathy while interacting with clients.
• Document interactions and update systems as per process guidelines.
• Meet performance metrics including quality, productivity, and customer satisfaction.
Required Skills & Qualifications:
• Experience: 1–4 years in international voice process or customer support.
• Communication: Excellent verbal and written communication skills in English.
• Ability to handle international clients and adapt to different cultural contexts.
• Strong problem-solving and customer service orientation.
• Basic computer proficiency and ability to work with CRM tools.
Additional Requirements:
• Shift: Comfortable with night shifts and rotational shifts.
• Education: Graduate in any discipline (preferably).
• Work Environment: Ability to work in a fast-paced, target-driven environment.
If this role excites you and aligns with your experience, we’d love to hear from you! Please share your updated resume along with the following details to:
View email address on easyhiring.pro
Candidate Information (Required for Screening)
• Full Name :
• Email ID & Mobile Number :
• Graduation Details (Degree):
• Date of Birth :
• Post-Graduation Details (if applicable) :
• Total Experience :
• Relevant Experience (Customer Service / Solution Design) :
• Current / Previous Company Name :
• Current CTC (₹) :
• Expected CTC (₹) :
• Notice Period :
• Current Location :
Apply Now and Take the Next Step in Your Career!
We’re excited to connect with passionate professionals who are ready to make an impact.
Tag them in a reply mail or reach out directly to apply!
Let's build the future of customer service together.
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources INFY HR
Key Responsibilities:
• Handle inbound and outbound calls for international customers.
• Resolve customer queries and provide accurate information in a timely manner.
• Maintain professionalism and empathy while interacting with clients.
• Document interactions and update systems as per process guidelines.
• Meet performance metrics including quality, productivity, and customer satisfaction.
Required Skills & Qualifications:
• Experience: 1–4 years in international voice process or customer support.
• Communication: Excellent verbal and written communication skills in English.
• Ability to handle international clients and adapt to different cultural contexts.
• Strong problem-solving and customer service orientation.
• Basic computer proficiency and ability to work with CRM tools.
Additional Requirements:
• Shift: Comfortable with night shifts and rotational shifts.
• Education: Graduate in any discipline (preferably).
• Work Environment: Ability to work in a fast-paced, target-driven environment.
If this role excites you and aligns with your experience, we’d love to hear from you! Please share your updated resume along with the following details to:
View email address on easyhiring.pro
Candidate Information (Required for Screening)
• Full Name :
• Email ID & Mobile Number :
• Graduation Details (Degree):
• Date of Birth :
• Post-Graduation Details (if applicable) :
• Total Experience :
• Relevant Experience (Customer Service / Solution Design) :
• Current / Previous Company Name :
• Current CTC (₹) :
• Expected CTC (₹) :
• Notice Period :
• Current Location :
Apply Now and Take the Next Step in Your Career!
We’re excited to connect with passionate professionals who are ready to make an impact.
Tag them in a reply mail or reach out directly to apply!
Let's build the future of customer service together.
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources INFY HR
