Verified Job
IT / Software / Data Analyst
Information Technology Help Desk Coordinator
IT / Software / Data Analyst
#516932
Remote / WFH
Job Description
We're Hiring: Helpdesk Co-ordinator!
Join our dynamic IT Solutions team as a Helpdesk Co-ordinator, where you'll play a key role in managing service tickets, coordinating engineers, and ensuring seamless service delivery. If you're organized, proactive, and thrive in a fast-paced environment, this opportunity is for you!
???? Location: [Specify Location]
???? Job Type: Full-time
???? Experience: 1+ years (preferred)
???? Shift: Day shift / Rotational shift
Key Responsibilities:
???? Monitor and assign service tickets, ensuring timely resolution.
???? Track engineer schedules, attendance, and leave records.
???? Maintain service desk accuracy and escalate unresolved issues.
???? Act as the main communication link between customers, engineers, and management.
???? Prepare reports on ticket status, SLA compliance, and team performance.
Why Join Us?
✅ Competitive salary & benefits (Health Insurance, Provident Fund)
✅ Growth opportunities in the IT industry
✅ Collaborative and fast-paced work environment
???? Interested? Apply now at [email protected] or tag someone who’d be a great fit!
#Hiring #HelpdeskCoordinator #ITJobs #ServiceDesk #CareerGrowth
Join our dynamic IT Solutions team as a Helpdesk Co-ordinator, where you'll play a key role in managing service tickets, coordinating engineers, and ensuring seamless service delivery. If you're organized, proactive, and thrive in a fast-paced environment, this opportunity is for you!
???? Location: [Specify Location]
???? Job Type: Full-time
???? Experience: 1+ years (preferred)
???? Shift: Day shift / Rotational shift
Key Responsibilities:
???? Monitor and assign service tickets, ensuring timely resolution.
???? Track engineer schedules, attendance, and leave records.
???? Maintain service desk accuracy and escalate unresolved issues.
???? Act as the main communication link between customers, engineers, and management.
???? Prepare reports on ticket status, SLA compliance, and team performance.
Why Join Us?
✅ Competitive salary & benefits (Health Insurance, Provident Fund)
✅ Growth opportunities in the IT industry
✅ Collaborative and fast-paced work environment
???? Interested? Apply now at [email protected] or tag someone who’d be a great fit!
#Hiring #HelpdeskCoordinator #ITJobs #ServiceDesk #CareerGrowth
