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Verified Job Customer Support / TeleCaller

Inbound Process Customer Care Executive

Mumbai, Maharashtra
Customer Support / TeleCaller
#249923
Remote / WFH

Job Description

Job Description Hello,Greeting from Kotak Life InsuranceJob Profile
• Customer Service (Inbound Process)WORK FROM OFFICELocation
• Building No.
21,7th Floor,Infinity Park,Off Wester, n Express Highway, Goregaon-Mulund Link Road,Malad, East, MUMBAI, Maharashtra, India Job Description:
Taking inbound calls to ensure that due procedure and quality standards are strictly adhered to.
Attend training session and take support, wherever required

Ensuring adherence to quality standards.

Ensure that clients / customers are happy and satisfied at all times by providing prompt response & resolutions to their challenges at all times.
Eligibility CriteriaGraduation is MandatoryWork Experience - Minimum 1 yearCandidate should ready to work in rotational shift (Time - 8:00am - 10:00pm)Good Communication Skills
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