Raining Job Offers this festive season for Domestic Customer Service ProcessFreshers are also welcome.Hi,Job Description:-Assisting Customers over the phoneDay shift 6 days working with 1 Rotational week offsExcellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedMS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound callsMaking follow-up calls and fixing appointmentsHandling the customer queries.Lead HandlingHandle Telephonic inquiriesMust have Good Communication Skills.Must be comfortable for Calling.Handling enquiries & coordinating/following up accordingly.Good knowledge of MS-office & basic internet.Candidate Requirement:-Minimum H.S.C passGood communication skils in English & HindiReady to work in rotational shifts.We hire freshers as well
