Hub Manager - Operations and Business Development

Hub Manager - Ops & BD Responsibilities & Key Deliverables Key Responsibilities 1. Operations Management Oversee operations and maintenance of 25 rental machines within the hub Ensure timely servicing, uptime, and optimal utilization of all machines Coordinate with technical teams for repairs and preventive maintenance Monitor operational performance metrics and drive efficiency improvements 2. Entrepreneur Relationship Management Act as the primary point of contact for 25 local rental entrepreneurs Build strong, trust-based relationships and ensure high engagement Support entrepreneurs in day-to-day business operations 3. Entrepreneur Acquisition (Business Development) Scout and onboard 25 local entrepreneurs through: Data-backed calling, field outreach, referrals and local networks Evaluate candidates for entrepreneurial capability Drive expansion of the hub by identifying new opportunities 4. Training & Capability Building Conduct onboarding and training programs for entrepreneurs Ensure understanding of: Machine operations, basic troubleshooting, customer handling, business management fundamentals Provide ongoing support and resolution of queries 5. Demand Generation & Market Development Support entrepreneurs in generating demand through: Field demonstrations, local branding initiatives, promotional campaigns Work closely with marketing teams to execute localized growth plans 6. Digital & Social Media Support Assist entrepreneurs in leveraging online and social media platforms Support execution of digital marketing campaigns Enable entrepreneurs to build local visibility and customer engagement Experience Experience: 2-5 years in operations Industry Preferred rural business, agri-tech, or a similar Qualifications Bachelor’s degree in [Agriculture / Engineering / Business / Related Field] General Requirements Machine uptime and utilization rates Entrepreneur onboarding and retention Revenue / demand generated per hub Customer satisfaction and service quality Campaign effectiveness and local market penetration Our commitment to Diversity, Equity, and Inclusion Experience Level Mid Level