Verified Job
Hardware / Network Engineer
HS Hybrid Cloud Senior Staff Engineer (India)
Hardware / Network Engineer
#802144
Remote / WFH
TJX Companies
Job Description
TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer.
Job Description:
Job Description
Job Title: Senior Staff Engineer Cloud Engineering and Enablement Hosting & Operations
Job Family / Role Category: IT Infrastructure & Networking / Cloud Engineering
Job Level: Senior Staff Engineer
Location: India
Work Model: Hybrid
Team: Cloud Engineering and Enablement Hosting & Operations
Reports To: IT Engineering Manager Cloud Operations
Role Overview
At TJX, our technology teams support a global off-price retail business by delivering reliable, secure, and scalable technology platforms. The Cloud Engineering and Enablement team operates and improves the enterprise cloud foundation that enables teams to build, deploy, and support modern technology services.
We are seeking a Senior Staff Engineer Cloud Operations to provide technical leadership across our enterprise cloud operating model, with a primary focus on Microsoft Azure and additional support for Google Cloud Platform, Oracle Cloud Infrastructure, and related cloud services.
This role is responsible for improving platform stability, operational readiness, incident response, observability, automation, AI-enabled operations, and continuous improvement across the multi-cloud environment. The role requires hands-on technical depth, strong operational judgment, and the ability to influence engineering, infrastructure, security, product, and vendor teams.
What Youll Do
The Senior Staff Engineer Cloud Operations will lead complex cloud operations initiatives, improve reliability, reduce operational risk, and help mature how cloud services are supported at scale.
Key responsibilities include:
What Youll Need
- Lead medium-to-very-high complexity cloud operations initiatives across Azure-first platforms, shared services, multi-cloud integrations, and production support capabilities.
- Own operational readiness for cloud services, including monitoring, alerting, incident response, runbooks, recovery patterns, release readiness, and support models.
- Improve reliability by analyzing incidents, telemetry, service health, capacity signals, and recurring operational issues across Azure, GCP, OCI, and related services.
- Use AI-enabled operations tooling, including SRE agents where appropriate, to improve incident triage, correlation, response, remediation guidance, and resolution time.
- Lead complex incident response and troubleshooting across cloud infrastructure, AKS, networking, identity, security tooling, application platforms, vendor-managed services, and multi-cloud dependencies.
- Improve incident, problem, and change management practices, including post-incident reviews, root cause analysis, corrective actions, and knowledge management.
- Design and implement automation to reduce toil, validate platform health, accelerate recovery, and improve repeatable operational execution across cloud environments.
- Define and influence cloud operations standards, reference patterns, and roadmap priorities that improve reliability, reduce incident recurrence, improve mean time to resolution, and mature operational practices across Azure-first multi-cloud platforms.
- Partner with engineering teams to define production readiness, operational acceptance criteria, support handoffs, and environment validation practices.
- Champion DevSecOps, site reliability engineering, infrastructure as code, policy-as-code, AI-assisted operations, and operational excellence practices.
- Maintain operational standards, runbooks, playbooks, diagrams, reusable patterns, and service support documentation.
- Mentor engineers, lead technical discussions, and contribute to onboarding, interviews, and knowledge-sharing activities.
We are looking for a hands-on technical leader with strong cloud operations experience, sound engineering practices, and a customer-focused mindset.
The ideal candidate brings deep Azure operations experience, understands multi-cloud operating models across GCP and OCI, and is comfortable leading complex troubleshooting, creating durable fixes, mentoring engineers, and raising operational maturity across the cloud platform.
Required qualifications and experience include:
- 8+ years of engineering experience in cloud, infrastructure, platform engineering, site reliability engineering, or a related technical domain.
- Hands-on experience operating enterprise-scale Microsoft Azure environments, including compute, networking
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer.
Job Description:
Job Description
Job Title: Senior Staff Engineer Cloud Engineering and Enablement Hosting & Operations
Job Family / Role Category: IT Infrastructure & Networking / Cloud Engineering
Job Level: Senior Staff Engineer
Location: India
Work Model: Hybrid
Team: Cloud Engineering and Enablement Hosting & Operations
Reports To: IT Engineering Manager Cloud Operations
Role Overview
At TJX, our technology teams support a global off-price retail business by delivering reliable, secure, and scalable technology platforms. The Cloud Engineering and Enablement team operates and improves the enterprise cloud foundation that enables teams to build, deploy, and support modern technology services.
We are seeking a Senior Staff Engineer Cloud Operations to provide technical leadership across our enterprise cloud operating model, with a primary focus on Microsoft Azure and additional support for Google Cloud Platform, Oracle Cloud Infrastructure, and related cloud services.
This role is responsible for improving platform stability, operational readiness, incident response, observability, automation, AI-enabled operations, and continuous improvement across the multi-cloud environment. The role requires hands-on technical depth, strong operational judgment, and the ability to influence engineering, infrastructure, security, product, and vendor teams.
What Youll Do
The Senior Staff Engineer Cloud Operations will lead complex cloud operations initiatives, improve reliability, reduce operational risk, and help mature how cloud services are supported at scale.
Key responsibilities include:
What Youll Need
- Lead medium-to-very-high complexity cloud operations initiatives across Azure-first platforms, shared services, multi-cloud integrations, and production support capabilities.
- Own operational readiness for cloud services, including monitoring, alerting, incident response, runbooks, recovery patterns, release readiness, and support models.
- Improve reliability by analyzing incidents, telemetry, service health, capacity signals, and recurring operational issues across Azure, GCP, OCI, and related services.
- Use AI-enabled operations tooling, including SRE agents where appropriate, to improve incident triage, correlation, response, remediation guidance, and resolution time.
- Lead complex incident response and troubleshooting across cloud infrastructure, AKS, networking, identity, security tooling, application platforms, vendor-managed services, and multi-cloud dependencies.
- Improve incident, problem, and change management practices, including post-incident reviews, root cause analysis, corrective actions, and knowledge management.
- Design and implement automation to reduce toil, validate platform health, accelerate recovery, and improve repeatable operational execution across cloud environments.
- Define and influence cloud operations standards, reference patterns, and roadmap priorities that improve reliability, reduce incident recurrence, improve mean time to resolution, and mature operational practices across Azure-first multi-cloud platforms.
- Partner with engineering teams to define production readiness, operational acceptance criteria, support handoffs, and environment validation practices.
- Champion DevSecOps, site reliability engineering, infrastructure as code, policy-as-code, AI-assisted operations, and operational excellence practices.
- Maintain operational standards, runbooks, playbooks, diagrams, reusable patterns, and service support documentation.
- Mentor engineers, lead technical discussions, and contribute to onboarding, interviews, and knowledge-sharing activities.
We are looking for a hands-on technical leader with strong cloud operations experience, sound engineering practices, and a customer-focused mindset.
The ideal candidate brings deep Azure operations experience, understands multi-cloud operating models across GCP and OCI, and is comfortable leading complex troubleshooting, creating durable fixes, mentoring engineers, and raising operational maturity across the cloud platform.
Required qualifications and experience include:
- 8+ years of engineering experience in cloud, infrastructure, platform engineering, site reliability engineering, or a related technical domain.
- Hands-on experience operating enterprise-scale Microsoft Azure environments, including compute, networking
