HR Service Center Representative

Qualifications
Education: High School/GED
Experience: 1-2 years of experience in Customer Service
Other Skills/knowledge
Excellent interpersonal and communication skills
Solid computer skills, including proficiency with Microsoft software
Strong analytical and problem solving skills, with the ability to be detail oriented
Benefits
Expected pay for this position is $21.30 - $25.05/hour
Responsibilities
Responds to routine HR inquiries from Mission Partners, Leaders and Mission Partners by phone and email
Resolve issues and determine the escalation path if necessary after triaging the request or issue
Intakes requests over the phone from Mission Partners and Leaders into a queue for processing
Job description
Overview

Expected pay for this position is $21.30 - $25.05/hour. Actual pay will be determined by experience, skills and internal equity.

POSITION SUMMARY: Serves as the first point of contact for all inquiries into Human Resources. Responds to routine HR inquiries from Mission Partners, Leaders and Mission Partners by phone and email. Resolve issues and determine the escalation path if necessary after triaging the request or issue. Intakes requests over the phone from Mission Partners and Leaders into a queue for processing.

Qualifications

REQUIRED QUALIFICATIONS:
• Education: High School/GED
• Experience: 1-2 years of experience in Customer Service

Other Skills/knowledge
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.
• Strong analytical and problem solving skills, with the ability to be detail oriented.

Preferred Qualifications
• Associates Degree
• 1-2 years of experience in Human Resources

OSF HealthCare is an Equal Opportunity Employer.