Housekeeping Room Attendant

Housekeeping Room Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As a Room Attendant, you will perform the following tasks to the highest standards:

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel's brand standards
Provide excellent guest service
Provide cleaning service of all guest rooms, meeting brand standards and exceeding guest expectations
Anticipate guest needs and act proactively to provide an exceptional guest experience
Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
What are we looking for?

A Room Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

Planning and organizing
Good oral and written communication
Good interpersonal skills
Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
Committed to delivering a high level of customer service
Excellent standards of clean
It is advantageous in this position if you demonstrate the following capabilities and advantages:

Ability to work in a team
Excellent attention to detail
Positive Attitude
Hilton Team Member Perks Include:

Hilton Travel Discount Program
Complimentary team member parking
Employee Assistance Program
Employee cafeteria with complimentary meals, beverages, snacks, provided
Wynn Fitness Club Corporate Membership Discount
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton makes every effort to accommodate candidates with disabilites. For assistance, please contact us at AODA_HILTONS_IN_CANADA@hilton. com anytime, or call 1-844-217-AODA Monday through Friday, +:00am - 5:00pm EST.

Job Types: Full-time, Part-time, Permanent

Benefits:

Discounted or free food
On-site gym
On-site parking
Schedule:

8 hour shift
Holidays
Weekends as needed
Language:

English (preferred)
Work Location: In person Read more