Verified Job
Jobs
Housekeeping Attendant
Jobs
#231614
Full Time
Job Description
Main Duties and responsibilities :
Customer Service
Delivers the brand promise and provides exceptional guest service at all times.
Provides excellent service to internal customers as appropriate.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints to Team Leader / Assistant Manager Housekeeping promptly.
Maintains positive guest and colleague interactions with good working relationships.
To ensure the minimum benchmark scores of the Consumer Audit and Hyatt Guest Satisfaction survey are achieved.
Implement action plans as directed to constantly improve the results of the Consumer Audit and Hyatt Guest Satisfaction survey Year on Year.
Operational
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Works in a supportive and flexible manner with other departments, in a spirit of We work through Teams .
Responds...
Customer Service
Delivers the brand promise and provides exceptional guest service at all times.
Provides excellent service to internal customers as appropriate.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints to Team Leader / Assistant Manager Housekeeping promptly.
Maintains positive guest and colleague interactions with good working relationships.
To ensure the minimum benchmark scores of the Consumer Audit and Hyatt Guest Satisfaction survey are achieved.
Implement action plans as directed to constantly improve the results of the Consumer Audit and Hyatt Guest Satisfaction survey Year on Year.
Operational
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Works in a supportive and flexible manner with other departments, in a spirit of We work through Teams .
Responds...
