Responsibilities:
• Greet and assist guests in a friendly and professional manner
• Provide information about hotel housekeeping services and policies
• Coordinate with the housekeeping team to ensure timely and efficient room cleaning
• Respond to guest requests for additional amenities or services
• Conduct regular inspections of guest rooms to ensure cleanliness and quality standards are met
• Address and resolve guest complaints or issues related to housekeeping
• Maintain accurate records of room status and communicate with the front desk regarding room availability
• Assist in maintaining cleanliness and organization of common areas and public spaces
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