About the Role
Hotel Operations Manager
We are seeking an experienced Duty Manager to join our hotel team. The successful candidate will be responsible for overseeing daily operations, ensuring guest satisfaction, and managing staff. This is a key leadership role that requires strong organizational and communication skills.
• * Manage front desk staff and coordinate work schedules to ensure smooth operations.
• Develop and implement procedures to improve hotel operations and guest satisfaction.
• Address staff issues and provide training and development opportunities to improve performance.
• Ensure compliance with hotel policies and procedures.
• Maintain accurate records of financial transactions and reports.
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