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Hotel Sales and Events Manager
Jobs
#507046
Full Time
Job Description
In this role, you will have the exciting opportunity to represent both the Portrush Adelphi Hotel and Portrush Atlantic Hotel, contributing to their continued success and growth in the industry
THE ROLE
As the Sales and Events Manager, you will pro-actively source new business for the hotel, develop relationships local clients to keep the hotels leaders in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits. You will also be responsible for managing all Group, Meeting and Events related enquiries effectively and timely to convert business.
This is a hotel-based role and the Sales & Events Manager reports to the General Manager with a dotted line to the Director of Sales.
• To manage all Group, Meeting and Events related enquiries effectively and timely to convert business.
• To carry out sales research, generate new leads and follow up on leads which may generate new business opportunity.
• Ensure all business and activity including every enquiry is accurately inputted into the systems and following the 3-day chase period to increase conversion where appropriate. Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
• To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
• Regularly meet with the hotel General Manager and Director of Sales to communicate customers' feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
• Participating in fairs and events within the hotels, the industry, and external organisations.
• Host client FAM trips at the hotels and conduct hotels show rounds.
• Work directly with the food and beverage team to create and sell packages and convert business for special events such as weddings, Christmas and celebrations.
• To provide the relevant departmental reports as required weekly, monthly, and annually.
Required
• Demonstrated previous experience working in Hotel Sales and Meetings and Events.
• Positive attitude and good communication skills.
• Ability to work under pressure and under own initiative.
• Strong customer relationship management skills and ability to negotiate.
• Commitment to delivering a high level of customer/ client service.
• Passion for sales & events and for achieving targets and objectives.
• Good level of IT skills
Desirable
• Knowledge of local market
• Knowledge of hotels property management: Opera
Benefits
• Bonus scheme
• Enrolment in pension from Day 1 for all eligible team members
• Meal each shift in a dedicated team member restaurant
• Access to everyday discounts from high street retailers
• Discounted hotel room rates for you and your family (T&Cs apply)
• Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
• Positive team working environment
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, ****** orientation, marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1++6, we do require all applicants to have the eligibility to live and work in the United Kingdom.
THE ROLE
As the Sales and Events Manager, you will pro-actively source new business for the hotel, develop relationships local clients to keep the hotels leaders in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits. You will also be responsible for managing all Group, Meeting and Events related enquiries effectively and timely to convert business.
This is a hotel-based role and the Sales & Events Manager reports to the General Manager with a dotted line to the Director of Sales.
• To manage all Group, Meeting and Events related enquiries effectively and timely to convert business.
• To carry out sales research, generate new leads and follow up on leads which may generate new business opportunity.
• Ensure all business and activity including every enquiry is accurately inputted into the systems and following the 3-day chase period to increase conversion where appropriate. Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
• To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
• Regularly meet with the hotel General Manager and Director of Sales to communicate customers' feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
• Participating in fairs and events within the hotels, the industry, and external organisations.
• Host client FAM trips at the hotels and conduct hotels show rounds.
• Work directly with the food and beverage team to create and sell packages and convert business for special events such as weddings, Christmas and celebrations.
• To provide the relevant departmental reports as required weekly, monthly, and annually.
Required
• Demonstrated previous experience working in Hotel Sales and Meetings and Events.
• Positive attitude and good communication skills.
• Ability to work under pressure and under own initiative.
• Strong customer relationship management skills and ability to negotiate.
• Commitment to delivering a high level of customer/ client service.
• Passion for sales & events and for achieving targets and objectives.
• Good level of IT skills
Desirable
• Knowledge of local market
• Knowledge of hotels property management: Opera
Benefits
• Bonus scheme
• Enrolment in pension from Day 1 for all eligible team members
• Meal each shift in a dedicated team member restaurant
• Access to everyday discounts from high street retailers
• Discounted hotel room rates for you and your family (T&Cs apply)
• Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
• Positive team working environment
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, ****** orientation, marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1++6, we do require all applicants to have the eligibility to live and work in the United Kingdom.
