Hotel Resort - Restaurant Manager

Job description
It is a city where sleek skyscrapers and luxury hotels share space with heritage monuments and an eclectic mix of communities ensures a vibrant culture. Once a centre of diamond and pearl trade, it is still referred to as the 'City of Pearls'. It is now a growing ITES and commercial hub. Paying tribute to this pulsating new metropolis is the stylish and contemporary Trident, Hyderabad. Located in the centre of the HITEC City and close to the Special Economic Zone, Trident, Hyderabad is also well connected to the famous sightseeing destinations, shopping and entertainment hubs of the city. The hotel blends the natural elements of height, light and space into its design. The 323 guest rooms and suites, starting at a spacious 41 square metres , are amongst the largest accommodations in Hyderabad. The décor features all the modern day amenities, like complimentary high speed Internet access for up to four devices, LCD televisions and well-appointed working desks, essential for the contemporary traveller. The hotel is also situated not far from the Charminar, Nizam’s Museum and Chowmahalla Palace, amongst other sights. Our concierge would be delighted to help you arrange a sightseeing tour and shopping trip during your stay. After a full day of sightseeing, what better way to relax than with a massage, swim or work out? Trident, Hyderabad offers a range of wellness and luxury recreation facilities at The Trident Spa and fitness centre. Relax and unwind with a dip in our temperature controlled swimming pool or having worked up an appetite, you can take your pick of our fine dining restaurants, which serve a wide selection of the best local fare as well as international cuisine. Our late night bar is a wonderful setting to end a busy day. Whether you are looking for a leisure hotel in Hyderabad, booking a holiday with your family or your friends, or even looking for a business hotel, Trident, Hyderabad deals and offers are curated to give you the best value, meet your every need and create memories that will last a lifetime. Established in 1591 AD on the banks of the Musi River, Hyderabad was a global centre of the diamond and pearl trade. It is now a global hub for the Information Technology industry and is also home to the vibrant Telugu film industry, popularly known as 'Tollywood'. We are hiring an energetic, passionate and experienced hospitality professional for the position of Restaurant Manager at Trident Hotel Hyderabad. Duties and Responsibilities of Restaurant Manager

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Minimum 3 years of work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Acute financial management skills