Oversee daily operations of the hotel, ensuring smooth workflow and efficiency.
• Manage staff, including recruitment, training, and performance evaluation.
• Develop and implement hotel policies and procedures.
• Monitor financial performance and prepare budgets and reports.
• Ensure high levels of customer satisfaction and address guest concerns.
• Collaborate with other departments to ensure seamless service delivery.
• Stay updated on industry trends and implement best practices.
• Participate in marketing and promotional activities to attract guests.