Verified Job
Restaurant - Food Service
Hotel Manager
Restaurant - Food Service
#631992
Remote / WFH
Job Description
operations of this centrally located, budget-friendly business hotel. The manager ensures high standards of guest service, operational efficiency, and staff performance, while maintaining the welcoming, family-oriented, and business-friendly atmosphere that Hotel Raviraj is known for.
Key Responsibilities
Supervise and coordinate activities of all hotel departments, including front desk, housekeeping, food & beverage, maintenance, and conference facilities.
Oversee guest relations, ensuring prompt, courteous, and personalized service to all guests, addressing complaints and special requests efficiently.
Manage budgets, monitor financial performance, control costs, and optimize revenue through effective sales and marketing strategies.
Recruit, train, and evaluate staff, fostering a cooperative and service-oriented team culture.
Plan and organize accommodation, catering, and event services, ensuring smooth execution of business meetings, conferences, and family functions.
Maintain compliance with health, safety, and licensing regulations, conducting regular property inspections and implementing necessary improvements.
Collaborate with suppliers, travel agents, and local businesses to enhance guest experience and hotel offerings.
Uphold the hotel's reputation for cleanliness, safety, and value, as reflected in guest feedback and reviews.
Qualifications and Skills
Bachelor’s degree in hospitality management, business administration, or a related field.
Minimum 5 years of experience in hotel management or a similar leadership role.
Strong understanding of hotel operations, customer service excellence, and hospitality best practices.
Excellent leadership, communication, and interpersonal skills.
Proficiency in budgeting, financial management, and use of hotel management software is a plus.
Ability to troubleshoot operational issues and make effective decisions under pressure.
Fluency in English; knowledge of Marathi or Hindi is an advantage.
MS Office
Personal Attributes
Approachable, detail-oriented, and proactive in problem-solving.
Passionate about delivering exceptional guest experiences and upholding the hotel’s values of hospitality and service.
Reporting
Reports directly to the hotel owner or management team, and works closely with department heads to achieve operational and financial targets.
Key Responsibilities
Supervise and coordinate activities of all hotel departments, including front desk, housekeeping, food & beverage, maintenance, and conference facilities.
Oversee guest relations, ensuring prompt, courteous, and personalized service to all guests, addressing complaints and special requests efficiently.
Manage budgets, monitor financial performance, control costs, and optimize revenue through effective sales and marketing strategies.
Recruit, train, and evaluate staff, fostering a cooperative and service-oriented team culture.
Plan and organize accommodation, catering, and event services, ensuring smooth execution of business meetings, conferences, and family functions.
Maintain compliance with health, safety, and licensing regulations, conducting regular property inspections and implementing necessary improvements.
Collaborate with suppliers, travel agents, and local businesses to enhance guest experience and hotel offerings.
Uphold the hotel's reputation for cleanliness, safety, and value, as reflected in guest feedback and reviews.
Qualifications and Skills
Bachelor’s degree in hospitality management, business administration, or a related field.
Minimum 5 years of experience in hotel management or a similar leadership role.
Strong understanding of hotel operations, customer service excellence, and hospitality best practices.
Excellent leadership, communication, and interpersonal skills.
Proficiency in budgeting, financial management, and use of hotel management software is a plus.
Ability to troubleshoot operational issues and make effective decisions under pressure.
Fluency in English; knowledge of Marathi or Hindi is an advantage.
MS Office
Personal Attributes
Approachable, detail-oriented, and proactive in problem-solving.
Passionate about delivering exceptional guest experiences and upholding the hotel’s values of hospitality and service.
Reporting
Reports directly to the hotel owner or management team, and works closely with department heads to achieve operational and financial targets.
