Hiring For the role of Order To Cash| Collections

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Customer Care Executive
1 month
India
Rajasthan
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ID: 209042
Published 1 month ago by Genpact India Private Limited
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Jaipur, Rajasthan, India
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With a startup spirit and +0,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it.

Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.

Inviting applications for the role of Order to Cash (Collections)

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and lead end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com/BBA)
• Meaningful Experience
Preferred qualifications
• Excellent English language skills (verbal and written Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

With a startup spirit and +0,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it.

Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.

Inviting applications for the role of Order to Cash (Collections)

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and lead end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com/BBA)
• Meaningful Experience
Preferred qualifications
• Excellent English language skills (verbal and written
Genpact India Private Limited
Genpact India Private Limited
4253 active listings

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