Verified Job
Customer Support / TeleCaller
Hiring For the role of Order To Cash Collections
Customer Support / TeleCaller
#284098
Remote / WFH
Job Description
With a startup spirit and +0,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it.
Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of Order to Cash (Collections)
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and lead end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com/BBA)
• Meaningful Experience
Preferred qualifications
• Excellent English language skills (verbal and written
Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of Order to Cash (Collections)
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and lead end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com/BBA)
• Meaningful Experience
Preferred qualifications
• Excellent English language skills (verbal and written
