Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. - Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. - Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. - Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Salary: ₹12,+63.12 - ₹23,60+.+3 per month Benefits: - Cell phone reimbursement Schedule: - Day shift - Night shift Supplemental pay types: - Overtime pay - Performance bonus - Shift allowance Ability to commute/relocate: - Punjabi Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) Experience: - total work: 1 year (preferred) Speak with the employer ++1-XXXXXXXXXX
