Verified Job
Customer Support / TeleCaller
Hiring Customer service representative (CSR) york logistic company(Freezer )
Customer Support / TeleCaller
#699587
Remote / WFH
Job Description
Hiring a Customer Service Representative (CSR) for a logistic company
Location: North York, ON
Shift: Morning Shift
Salary: $50,000 annually
The successful candidate will support daily operations within a freezer/cold storage environment, coordinating shipments, communicating with clients and drivers, and ensuring accurate order processing. This role requires strong communication skills, attention to detail, and the ability to work in a temperature-controlled setting.
Key Responsibilities
Serve as the primary point of contact for customers regarding orders, deliveries, and shipment status
Coordinate with warehouse staff, drivers, and dispatch to ensure timely and accurate deliveries
Process orders, shipping documents, and customer inquiries using logistics/warehouse management systems
Monitor inbound and outbound shipments and resolve any issues or discrepancies
Maintain accurate records, reports, and documentation
Ensure compliance with company procedures, food safety standards, and cold-chain logistics requirements
Provide prompt and professional customer support via phone, email, and in person
Support day-to-day administrative and operational tasks as required
Qualifications & Requirements
Previous experience in customer service, preferably within logistics, transportation, or warehousing
Comfortable working in a freezer or cold storage environment (PPE provided)
Strong communication, organizational, and problem-solving skills
Basic computer skills and experience with data entry; familiarity with WMS/TMS is an asset
Ability to multitask and work efficiently in a fast-paced environment
Work Environment
Freezer/cold storage facility (appropriate safety gear provided)
Warehouse setting
Fast-paced logistics environment
If you are interested please email hr@teams.ca OR Call/Text 437 777 3471
Thank you
Teams personnel
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
On-site parking
Work Location: In person
Location: North York, ON
Shift: Morning Shift
Salary: $50,000 annually
The successful candidate will support daily operations within a freezer/cold storage environment, coordinating shipments, communicating with clients and drivers, and ensuring accurate order processing. This role requires strong communication skills, attention to detail, and the ability to work in a temperature-controlled setting.
Key Responsibilities
Serve as the primary point of contact for customers regarding orders, deliveries, and shipment status
Coordinate with warehouse staff, drivers, and dispatch to ensure timely and accurate deliveries
Process orders, shipping documents, and customer inquiries using logistics/warehouse management systems
Monitor inbound and outbound shipments and resolve any issues or discrepancies
Maintain accurate records, reports, and documentation
Ensure compliance with company procedures, food safety standards, and cold-chain logistics requirements
Provide prompt and professional customer support via phone, email, and in person
Support day-to-day administrative and operational tasks as required
Qualifications & Requirements
Previous experience in customer service, preferably within logistics, transportation, or warehousing
Comfortable working in a freezer or cold storage environment (PPE provided)
Strong communication, organizational, and problem-solving skills
Basic computer skills and experience with data entry; familiarity with WMS/TMS is an asset
Ability to multitask and work efficiently in a fast-paced environment
Work Environment
Freezer/cold storage facility (appropriate safety gear provided)
Warehouse setting
Fast-paced logistics environment
If you are interested please email hr@teams.ca OR Call/Text 437 777 3471
Thank you
Teams personnel
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
On-site parking
Work Location: In person
