Hinojosa Law, PLLC Legal Receptionist
Job Description
Fluent in both English and Spanish is required
Fluent in Spanish and English
Strong written, proofing, and verbal communication skills required
Excellent customer service skills
Compassionate and able to handle sensitive and confidential information
Ability to prioritize tasks, manage time properly, and work independently
High attention to detail and organizational skills
Due to constant client contact, must be customer-service oriented and present a professional image
Ability to thrive in a fast-paced, dynamic environment
Must be on time to work, dependable and reliable
Benefits
401(k)
401(k) matching
Health insurance
Paid time off
Responsibilities
Meet, greet, and screen new potential clients over the phone or in person
Answer and route incoming calls on a multi-line telephone system and take detailed messages as needed
Perform clerical duties such as filing, copying, faxing, emailing, etc
Ensure neatness of lobby and conference room areas
Monitor reception area so that non-employees are not permitted into the office without being identified
Provide interpreting and translating services (both verbal conversation and reading and translating written documents) for Spanish-speaking clients
Enter and set up new client information into the firm’s database
Make follow up calls to potential new clients and gather missing documents
Gather incident reports and police reports for case evaluation
Perform other duties as assigned
