Verified Job
Hardware / Network Engineer
Helpdesk Technician - 5 Month Term- job post KF Aerospace
Hardware / Network Engineer
#780275
Remote / WFH
KF Aerospace
Job Description
Full job description
Note: This role is based in Kelowna, BC and is 100% on-site. This is a term position, until the end of December, 2026.
We’re all about the craft.
KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful city of Kelowna, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to over 1,200 highly skilled individuals. Our passion for our craft fuels every project we touch.
JOB OVERVIEW
We are looking for a Helpdesk Technician to assist with our iPad project, which includes setting up and distributing iPads to all of our Aircraft Maintenance Engineers (AMEs).
The successful candidate works as part of KF Aerospace Helpdesk Team that provides Tier 1 and Tier 2 support to end users’ workstations, laptops, mobile devices, and basic network infrastructure. The Helpdesk Technician reports to the IT Operations Manager.
DUTIES & RESPONSIBILITIES
Verifying order delivery against shipping manifest
Adding each iPad into our inventory system
Verifying the function of each iPad (unboxing, turning it on)
Making sure each iPad is registered with Apple Business Manager and InTune
Labeling each iPad based on the established naming conventions
Putting screen protectors and cases on each iPad
Labeling the iPad case to match the label on the iPad
Monitor inventory stock levels to ensure timely availability of hardware and peripherals.
Fulfill standard hardware requests on-site, including device deployment, replacement, and setup for end users.
Handing out the iPad to the AMEs
Providing support for the AME’s to register their iPad in their name
Any other Helpdesk tasks as necessary, such as:
Setting up and imaging computers
Note: This role is based in Kelowna, BC and is 100% on-site. This is a term position, until the end of December, 2026.
We’re all about the craft.
KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful city of Kelowna, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to over 1,200 highly skilled individuals. Our passion for our craft fuels every project we touch.
JOB OVERVIEW
We are looking for a Helpdesk Technician to assist with our iPad project, which includes setting up and distributing iPads to all of our Aircraft Maintenance Engineers (AMEs).
The successful candidate works as part of KF Aerospace Helpdesk Team that provides Tier 1 and Tier 2 support to end users’ workstations, laptops, mobile devices, and basic network infrastructure. The Helpdesk Technician reports to the IT Operations Manager.
DUTIES & RESPONSIBILITIES
Verifying order delivery against shipping manifest
Adding each iPad into our inventory system
Verifying the function of each iPad (unboxing, turning it on)
Making sure each iPad is registered with Apple Business Manager and InTune
Labeling each iPad based on the established naming conventions
Putting screen protectors and cases on each iPad
Labeling the iPad case to match the label on the iPad
Monitor inventory stock levels to ensure timely availability of hardware and peripherals.
Fulfill standard hardware requests on-site, including device deployment, replacement, and setup for end users.
Handing out the iPad to the AMEs
Providing support for the AME’s to register their iPad in their name
Any other Helpdesk tasks as necessary, such as:
Setting up and imaging computers
