Verified Job
Receptionist
Helpdesk Executive
Receptionist
#800628
Remote / WFH
Cushman & Wakefield
Job Description
Job Title
Helpdesk Executive
Job Description Summary
Job Description
About the Role:
- To provide a comprehensive property management service and ensure that all amenities are maintained as per standard
- To lead a team of technical support staff
- To review and modify processes and procedures as and when required.
- To attend and control any incidents at premise immediately and submit incident report to reporting manager / client within defined TAT
- To ensure all client complaints / queries are addressed and resolved within the TAT.
- Track all works related to Masonry, Carpentry, Plumber, sanitary, Welding & Painting and technical works
About You:
- Need to be Diploma / B Tech – Electrica with a minimum of 03 years of experience in same profile
- Good communication in Hindi , English and regional language
- High standard of grooming
- Works in shifts
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding setting.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
Helpdesk Executive
Job Description Summary
Job Description
About the Role:
- To provide a comprehensive property management service and ensure that all amenities are maintained as per standard
- To lead a team of technical support staff
- To review and modify processes and procedures as and when required.
- To attend and control any incidents at premise immediately and submit incident report to reporting manager / client within defined TAT
- To ensure all client complaints / queries are addressed and resolved within the TAT.
- Track all works related to Masonry, Carpentry, Plumber, sanitary, Welding & Painting and technical works
About You:
- Need to be Diploma / B Tech – Electrica with a minimum of 03 years of experience in same profile
- Good communication in Hindi , English and regional language
- High standard of grooming
- Works in shifts
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding setting.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
