We are seeking a highly skilled Medical Collections Specialist to join our team. As a key member of our medical revenue cycle process, you will play a critical role in preparing new charges, completing insurance verification, maintaining patient records, and collecting on outstanding accounts receivable.
Key Responsibilities:
Prepare new charges and maintain accurate patient records
Verify patient information and activate billing within the system
Maintain database by entering, updating, and retrieving data
Assist in resolving outstanding accounts receivable problems
Respond to inquiries from customers and external collection resources
Follow-up with payers, patients, and other parties to collect open billings
Identify and report payer issues with regards to billing and collections
Review, analyze, and reconcile initial Accounts Receivable exceptions and discrepancies
Requirements:
Experience with Cigna, Aetna, billing, AR collections, and medical coding
Strong analytical and problem-solving skills
Excellent communication and customer service skills
Ability to work in a fast-paced environment
About Our Company:
We are a dynamic company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We believe everyone matters and are an equal opportunity/affirmative action employer.