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Healthcare BPO Insurance Operations Associate

Chennai, Tamil Nadu
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#743311
Remote / WFH
NTT DATA Global Delivery Services Ltd

Job Description

As an HC & Insurance Operations Associate at NTT DATA, you will play a crucial role in analyzing insurance claims and processing them according to standard operating procedures. Your responsibilities will include:

- Reading and understanding the process documents provided by the customer
- Analyzing insurance claims and processing them as per standard operating procedures
- Understanding and calculating the patients' responsibility including (COB - Coordination of Benefit) and performing insurance calculations
- Familiarizing yourself with and navigating multiple client applications to capture necessary information for processing insurance claims

Qualifications required for this role:

- 0-1 year of experience in any Healthcare BPO
- University degree or equivalent that required 3+ years of formal studies
- Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
- Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements
- Ability to communicate (oral/written) effectively in English to exchange information with our client

Join NTT DATA and be a part of a team where your skills and dedication can make a difference in the healthcare and insurance operations. As an HC & Insurance Operations Associate at NTT DATA, you will play a crucial role in analyzing insurance claims and processing them according to standard operating procedures. Your responsibilities will include:

- Reading and understanding the process documents provided by the customer
- Analyzing insurance claims and processing them as per standard operating procedures
- Understanding and calculating the patients' responsibility including (COB - Coordination of Benefit) and performing insurance calculations
- Familiarizing yourself with and navigating multiple client applications to capture necessary information for processing insurance claims

Qualifications required for this role:

- 0-1 year of experience in any Healthcare BPO
- University degree or equivalent that required 3+ years of formal studies
- Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
- Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements
- Ability to communicate (oral/written) effectively in English to exchange information with our client

Join NTT DATA and be a part of a team where your skills and dedication can make a difference in the healthcare and insurance operations.
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