Verified Job
Customer Support / TeleCaller
Health Facility Licensing Officer
Customer Support / TeleCaller
#692457
Remote / WFH
Job Description
Job no: 931948
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management, Policy, Project and Program Management
Department for Health and Wellbeing – Health Protection and Regulation – Clinical Regulation Branch
Multiclass – Full Time / Term Contract up to 6 Months
$108,087 to $114,847 – PO3
$102,171 to $108,071 – ASO6
Overview:
This position works closely with Health Facility Licensing Officers to support the Manager Clinical Regulation Policy and Licensing to efficiently and effectively deliver administrative and legislative activities committed to the Minister under Parts 6, 10 and 10A of the Health Care Act 2008 (SA).
The key functions of this role include:
To lead, coordinate, inspect and report on a range of complex private hospital and private day procedure centre licence applications and projects, with a specific focus on assessing compliance with the Australasian Health Facility Guidelines (AusHFG)
Administer powers of the Minister for Health and Wellbeing under the Health Care Act 2008 (SA) to ensure private hospitals, private day procedure centres and private ambulance operators comply with their legislative obligations.
Appointment to classification will be based upon skills / experience.
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Job ref: 934247
Criminal History Screening Requirement
A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment)
Immunisation Risk for this position is Category C (minimal patient contact)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Special Conditions
A driver’s licence (car class) is essential.
Out of hours and intra/interstate work, which may necessitate overnight stays, may be required.
The incumbent will be required to be part of the on call weekend roster.
The incumbent may be required to assist in the provision of environmental health services to communities located in the more remote parts of South Australia.
For PO3:
An Appropriate Degree or relevant qualification in science, health, project management, building and/or planning assessment, architecture, engineering or related field is required
Enquiries
Business Support PHD
Phone: 7425 5890
E-mail: Health.PHDBusinessSupport@sa.gov.au
Application Closing Date
Thursday, * April 2026 – 11:55PM
Attachments
Australian applicant guidelines
International applicant guidelines
Advertised: 26 Mar 2026 Cen. Australia Daylight Time
Applications close: 09 Apr 2026 Cen. Australia Standard Time
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management, Policy, Project and Program Management
Department for Health and Wellbeing – Health Protection and Regulation – Clinical Regulation Branch
Multiclass – Full Time / Term Contract up to 6 Months
$108,087 to $114,847 – PO3
$102,171 to $108,071 – ASO6
Overview:
This position works closely with Health Facility Licensing Officers to support the Manager Clinical Regulation Policy and Licensing to efficiently and effectively deliver administrative and legislative activities committed to the Minister under Parts 6, 10 and 10A of the Health Care Act 2008 (SA).
The key functions of this role include:
To lead, coordinate, inspect and report on a range of complex private hospital and private day procedure centre licence applications and projects, with a specific focus on assessing compliance with the Australasian Health Facility Guidelines (AusHFG)
Administer powers of the Minister for Health and Wellbeing under the Health Care Act 2008 (SA) to ensure private hospitals, private day procedure centres and private ambulance operators comply with their legislative obligations.
Appointment to classification will be based upon skills / experience.
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Job ref: 934247
Criminal History Screening Requirement
A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment)
Immunisation Risk for this position is Category C (minimal patient contact)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Special Conditions
A driver’s licence (car class) is essential.
Out of hours and intra/interstate work, which may necessitate overnight stays, may be required.
The incumbent will be required to be part of the on call weekend roster.
The incumbent may be required to assist in the provision of environmental health services to communities located in the more remote parts of South Australia.
For PO3:
An Appropriate Degree or relevant qualification in science, health, project management, building and/or planning assessment, architecture, engineering or related field is required
Enquiries
Business Support PHD
Phone: 7425 5890
E-mail: Health.PHDBusinessSupport@sa.gov.au
Application Closing Date
Thursday, * April 2026 – 11:55PM
Attachments
Australian applicant guidelines
International applicant guidelines
Advertised: 26 Mar 2026 Cen. Australia Daylight Time
Applications close: 09 Apr 2026 Cen. Australia Standard Time
