Sponsored
Verified Job Customer Support / TeleCaller

Head Strategy for our Consumer Goods client

Ahmedabad, Gujarat
Customer Support / TeleCaller
#367927
Remote / WFH

Job Description

There is one good opportunity for Head Strategy for our Consumer Goods Client based in Ahmedabad ..

Job Title: Head Strategy

Location: Ahmedabad

Reporting to: CEO

To drive the organisation transformation roadmap across functions. Working closely with the

key stakeholders towards organisation renewal and effectiveness, driving change management

and constantly benchmark and lead in organisation level best practices. The role will involve

fostering data based decision making, through digitising various business processes and

sharpening the visual management and insights for key business decisions. The incumbent will

also work closely with the CEO and other functional leaders towards developing and

implementing the long term growth strategy and also developing robust organisation review

mechanisms to ensure effective execution.

Key Stakeholders: All functional heads/ key stakeholders

Pre-requisite Requirements

 Qualification: MBA Premier 'B' School

 Experience: At least 10-15 years of overall work experience preferably from FMCG/

Consulting background in Strategy/Transformation roles

Key Skills:

 Business sense

 Industry knowledge

 Emotional intelligence

 Leadership

 Decision-making

 Strategic thinking

 Talent awareness

The person needs to

1. Good exposure to business / functions in FMCG - ideally consultant

2. Understanding of AI and data science

3. Team player with assertive persona

4. Role can be a GM

People reporting

1. Org wide all MIS team members

2. Data scientists

3. couple of project management team members

4. Manager in CEO office

Key Responsibilities

1. As a member of the CEO Office, you will work directly with the function heads and act

as an advisor to the senior management team towards improving the overall function

effectiveness.

2. Be a strategic partner and thought leader that leads the coordination and strategic

alignment of diverse Business Function

3. Responsible for streamlining high-importance projects and conducting leadership-level

internal and external initiatives that have a very significant impact on the company's

business objectives

4. Translate the strategic goals into implications for the functional departments, so that

they can create their operational plans to achieve the required targets

5. Drive the Leadership team toward transparent, efficient, and accountable data based

decision-making

6. Provide analytical support and thought leadership expertise on strategic projects (e.g.

identifying opportunities in new areas of growth, developing medium-term business

strategy and planning, new digital business growth opportunities, etc.)

7. Conduct in-depth market & demand analysis, understand the competitor landscape,

customer demographics and identifying untapped growth opportunities

8. Work on Operational effectiveness projects with select departments for

transformational activities

+. Drive Process Improvements/Transformation using different Levers

10. Effective Operation Control through monitoring and risk identification and mitigation

11. Identify, analyze and monitor issues that affect profitability, growth, and productivity

12. Drive Ideation for small/large scale Projects

13. Evolve a culture and behavior shift through effective change interventions for

supporting business aspirations and linked growth

14. Deploy change management approaches/frameworks focusing on culture, people,

leadership, and process transformations

15. Other important areas to be managed:-

1. Lead MIS integration / data dashboard platforms

a. Will have Data scientists to assist in dashboarding and generating insights

b. AI capability

c. Centralize all data requirements for the enterprise

2. Facilitate key programs across the enterprise - high impact ones

a. Have couple of project management team members

b. review and raising red flags impacting organization

3. External environment scanning -

a. Track macro environment effecting business

b. Share reports - economic and analytical data to relevant stakeholders including CEO

4. Facilitate functional reviews with focus on effective and efficient review mechanism to reduce

time spent with superior value

What's in it for you

1. Opportunity to work with a like-minded diverse group of leaders on the toughest

problems that the company faces

2. Opportunity to take on higher responsibilities in a fast pace learning environment and

create a positive impact on the business

3. Freedom of driving complex projects in the face of ambiguity

4. Be a team player who can wear many hats
View more Head Jobs in Ahmedabad →
Sponsored

Similar Openings in Customer Support / TeleCaller

More jobs you might like

Telesales Executive HR Manager Verified
Remote / WFH Customer Support / TeleCaller

We are looking to hire an experienced or a fresher, customer-oriented telesales executive to utilize inbound and outbound telephone calls to...

Posted 1h ago View Details
Remote / WFH Customer Support / TeleCaller

- Samsung - 12th passed Day / night shift jobs Fresher Candidate ApplyKey Skills: Calling, customer service, voice,support Candidate withgoo...

Posted 1h ago View Details
Customer Experience Manager HR Manager Verified
Remote / WFH Customer Support / TeleCaller

The Customer Experience Manager is responsible for ensuring a market-leading tenant experience throughout all amenities, services, and digit...

Posted 1h ago View Details
Customer Support Representative HR Manager Verified
Remote / WFH Customer Support / TeleCaller

Position : Voice Process Salary: Fresher : 16,000 per month Experienced : 18,000 per month Qualification : Undergraduates/Graduates/Postgrad...

Posted 1h ago View Details
Remote / WFH Customer Support / TeleCaller

GIONEE Latest Hindi Call Center jobs in Jaipur - CALL Latest Hindi Call Center jobs in Jaipur - CALL Profile: Voice Process(Process Associat...

Posted 1h ago View Details