Verified Job
Warehouse / Logistics
Head - Operations and Supply Chain
Warehouse / Logistics
#741106
Remote / WFH
RemDesk
Job Description
🚀 We're Hiring | Head – Supply Chain & Operations (For a client)
📍 Location: Mumbai (On-site)
💼 Experience: 7–9 Years
💰 Compensation: ₹25–30 LPA (CTC) (Approx. ₹1.75–2.0 Lakh/month in hand, depending on tax regime and salary structure.)
📩 Apply: LinkedIn Easy Apply or send your resume to admin@remdeskjobs.com
About the Company
RemDesk is hiring on behalf of a fast-growing international D2C consumer brand building and selling premium wellness, lifestyle, and heritage products for global markets.
With customers across the United States and multiple new consumer brands currently under development, the company is entering its most exciting phase of growth. This is a unique opportunity to join a business scaling rapidly and play a pivotal role in building the operational backbone that will support its next phase of expansion.
🚀 Role Overview
We are looking for an experienced Head – Supply Chain & Operations to lead and scale the company's complete operational ecosystem across procurement, supply chain, warehousing, fulfilment, inventory, logistics, customer operations, and process excellence.
Reporting directly to the Founder, you will be responsible for designing scalable operational systems, building high-performing teams, driving cost efficiencies, improving customer experience, and creating the infrastructure required to support aggressive business growth.
This is a leadership role for someone who enjoys building organisations - not just managing day-to-day operations.
🚀 Key ResponsibilitiesStrategic Operations Leadership
• Own the company's end-to-end operations strategy across supply chain, warehousing, procurement, inventory, fulfilment, logistics, and customer operations.
• Develop scalable operational frameworks capable of supporting significant business growth.
• Partner directly with the Founder and leadership team to define long-term operational strategy.
• Build quarterly and annual operational roadmaps aligned with business objectives.
• Establish KPIs, governance frameworks, and executive dashboards across all operational functions.
Warehouse & Fulfilment Excellence
• Oversee warehouse operations across receiving, storage, picking, packing, dispatch, fulfilment, and quality assurance.
• Design warehouse infrastructure capable of supporting multiple-fold business growth.
• Standardise operational SOPs across fulfilment, inventory control, packaging, and dispatch.
• Drive automation and warehouse optimisation initiatives to improve productivity and reduce operational costs.
• Lead warehouse expansion planning, workforce strategy, and capacity management.
Supply Chain & Procurement Leadership
• Develop and execute sourcing and procurement strategies that improve efficiency, resilience, and profitability.
• Build strategic partnerships with suppliers, manufacturers, logistics providers, and third-party vendors.
• Lead commercial negotiations and supplier performance reviews.
• Diversify supplier networks to minimise operational risks.
• Continuously improve procurement processes, lead times, and cost efficiencies.
Inventory Planning & Demand Forecasting
• Own inventory strategy across all SKUs and sales channels.
• Collaborate with Sales, Marketing, and Finance to improve demand forecasting accuracy.
• Optimise inventory turns while maintaining high product availability.
• Reduce excess inventory, stock-outs, and working capital requirements.
• Implement advanced inventory planning and replenishment systems.
Logistics & Distribution
• Lead domestic and international logistics operations.
• Build scalable relationships with courier partners, 3PL providers, and freight partners.
• Improve delivery speed, shipping economics, and customer satisfaction.
• Drive initiatives to reduce Return-to-Origin (RTO), logistics exceptions, and delivery failures.
• Build operational readiness for international expansion.
Business Performance & Cost Leadership
• Own operational budgets and drive profitability across the supply chain.
• Improve unit economics through procurement, logistics, and fulfilment efficiencies.
• Identify opportunities to reduce cost per order while maintaining service quality.
• Partner with Finance on budgeting, forecasting, and operational planning.
• Drive continuous improvements in contribution margins through operational excellence.
Technology, AI & Process Excellence
• Lead implementation and optimisation of ERP, WMS, OMS, inventory management systems, and operational technology.
• Introduce AI-enabled workflows across forecasting, procurement, reporting, and warehouse operations.
• Build executive dashboards providing real-time operational visibility.
• Identify automation opportunities that improve productivity and reduce manual effort.
• Standardise processes and documentation across all operational functions.
Team Leadership & Organisational Development
• Build, mentor, and lead teams across warehouse operations, supply chain, procurement, logistics, and fulfilment.
• Recruit and develop future operational leaders.
• Establish a culture of accountability, ownership, and continuous improvement.
• Design organisational structures capable of supporting rapid business expansion.
Growth & Expansion Initiatives
• Design the operational roadmap required to support 5–10x business growth.
• Lead warehouse expansions, new facility launches, and distribution network development.
• Ensure operational readiness for new product launches and market expansion.
• Evaluate new technologies, vendors, and strategic partnerships that strengthen the company's competitive advantage.
📈 Key Performance Indicators (KPIs)
Success in this role will be measured through:
• Order Accuracy
• Order Processing Time
• OTIF (On-Time In-Full Delivery)
• Inventory Accuracy
• Inventory Turns
• Forecast Accuracy
• Warehouse Productivity
• Cost per Order
• Procurement Savings
• Working Capital Efficiency
• Gross Margin Improvement
• Vendor Performance Scorecards
• Return-to-Origin (RTO)
• Customer Delivery SLAs
• Supply Chain Efficiency
✅ What We're Looking For
We're looking for someone who is:
• A strategic leader with exceptional operational execution.
• Highly analytical and commercially driven.
• Comfortable making data-backed decisions in fast-paced environments.
• Experienced in building scalable operational systems.
• Strong at leading cross-functional teams and influencing senior stakeholders.
• Passionate about process improvement, automation, and operational excellence.
• Hands-on when required while maintaining a strategic mindset.
💼 Experience & Qualifications
• 7–9 years of experience leading Operations, Supply Chain, Fulfilment, Warehousing, or Logistics functions.
• Proven experience within high-growth D2C, Consumer Goods, Retail, FMCG, E-commerce, or Manufacturing businesses.
• Demonstrated success scaling operational infrastructure during periods of rapid business growth.
• Strong understanding of procurement, inventory planning, warehouse management, logistics, and supply chain optimisation.
• Experience managing large cross-functional teams and multiple operational functions simultaneously.
• Track record of delivering measurable improvements in efficiency, cost, and customer experience.
🛠️ Preferred Technical Skills
Strong experience with:
• Shopify
• UniCommerce
• ERP Platforms
• Warehouse Management Systems (WMS)
• Inventory Management Systems
• Advanced Excel / Google Sheets
• Power BI or Tableau
• Courier APIs & Operational Integrations
Working knowledge of logistics partners such as:
• Delhivery
• Shiprocket
• XpressBees
• Blue Dart
• DTDC
• Ecom Express
Experience with AI-powered operational tools and automation platforms will be an added advantage.
⭐ Preferred Background
Candidates with experience in any of the following will be highly preferred:
• High-growth D2C Brands
• Consumer Goods
• Wellness & Lifestyle
• FMCG
• Retail & Omnichannel Commerce
• Multi-Warehouse Operations
• International Shipping & Export Operations
• Process Improvement, Lean Operations, or Six Sigma
🌟 Why Join?
• Lead the operations function for a rapidly scaling international consumer brand.
• Work directly with the Founder and influence key strategic decisions.
• Build the operational systems that will power the company's next stage of growth.
• Lead high-performing teams with significant ownership and autonomy.
• Drive measurable impact across profitability, customer experience, and operational excellence.
• Shape the future of a business with global ambitions while growing into one of its most influential leadership positions.
📍 Location: Mumbai (On-site)
💼 Experience: 7–9 Years
💰 Compensation: ₹25–30 LPA (CTC) (Approx. ₹1.75–2.0 Lakh/month in hand, depending on tax regime and salary structure.)
📩 Apply: LinkedIn Easy Apply or send your resume to admin@remdeskjobs.com
About the Company
RemDesk is hiring on behalf of a fast-growing international D2C consumer brand building and selling premium wellness, lifestyle, and heritage products for global markets.
With customers across the United States and multiple new consumer brands currently under development, the company is entering its most exciting phase of growth. This is a unique opportunity to join a business scaling rapidly and play a pivotal role in building the operational backbone that will support its next phase of expansion.
🚀 Role Overview
We are looking for an experienced Head – Supply Chain & Operations to lead and scale the company's complete operational ecosystem across procurement, supply chain, warehousing, fulfilment, inventory, logistics, customer operations, and process excellence.
Reporting directly to the Founder, you will be responsible for designing scalable operational systems, building high-performing teams, driving cost efficiencies, improving customer experience, and creating the infrastructure required to support aggressive business growth.
This is a leadership role for someone who enjoys building organisations - not just managing day-to-day operations.
🚀 Key ResponsibilitiesStrategic Operations Leadership
• Own the company's end-to-end operations strategy across supply chain, warehousing, procurement, inventory, fulfilment, logistics, and customer operations.
• Develop scalable operational frameworks capable of supporting significant business growth.
• Partner directly with the Founder and leadership team to define long-term operational strategy.
• Build quarterly and annual operational roadmaps aligned with business objectives.
• Establish KPIs, governance frameworks, and executive dashboards across all operational functions.
Warehouse & Fulfilment Excellence
• Oversee warehouse operations across receiving, storage, picking, packing, dispatch, fulfilment, and quality assurance.
• Design warehouse infrastructure capable of supporting multiple-fold business growth.
• Standardise operational SOPs across fulfilment, inventory control, packaging, and dispatch.
• Drive automation and warehouse optimisation initiatives to improve productivity and reduce operational costs.
• Lead warehouse expansion planning, workforce strategy, and capacity management.
Supply Chain & Procurement Leadership
• Develop and execute sourcing and procurement strategies that improve efficiency, resilience, and profitability.
• Build strategic partnerships with suppliers, manufacturers, logistics providers, and third-party vendors.
• Lead commercial negotiations and supplier performance reviews.
• Diversify supplier networks to minimise operational risks.
• Continuously improve procurement processes, lead times, and cost efficiencies.
Inventory Planning & Demand Forecasting
• Own inventory strategy across all SKUs and sales channels.
• Collaborate with Sales, Marketing, and Finance to improve demand forecasting accuracy.
• Optimise inventory turns while maintaining high product availability.
• Reduce excess inventory, stock-outs, and working capital requirements.
• Implement advanced inventory planning and replenishment systems.
Logistics & Distribution
• Lead domestic and international logistics operations.
• Build scalable relationships with courier partners, 3PL providers, and freight partners.
• Improve delivery speed, shipping economics, and customer satisfaction.
• Drive initiatives to reduce Return-to-Origin (RTO), logistics exceptions, and delivery failures.
• Build operational readiness for international expansion.
Business Performance & Cost Leadership
• Own operational budgets and drive profitability across the supply chain.
• Improve unit economics through procurement, logistics, and fulfilment efficiencies.
• Identify opportunities to reduce cost per order while maintaining service quality.
• Partner with Finance on budgeting, forecasting, and operational planning.
• Drive continuous improvements in contribution margins through operational excellence.
Technology, AI & Process Excellence
• Lead implementation and optimisation of ERP, WMS, OMS, inventory management systems, and operational technology.
• Introduce AI-enabled workflows across forecasting, procurement, reporting, and warehouse operations.
• Build executive dashboards providing real-time operational visibility.
• Identify automation opportunities that improve productivity and reduce manual effort.
• Standardise processes and documentation across all operational functions.
Team Leadership & Organisational Development
• Build, mentor, and lead teams across warehouse operations, supply chain, procurement, logistics, and fulfilment.
• Recruit and develop future operational leaders.
• Establish a culture of accountability, ownership, and continuous improvement.
• Design organisational structures capable of supporting rapid business expansion.
Growth & Expansion Initiatives
• Design the operational roadmap required to support 5–10x business growth.
• Lead warehouse expansions, new facility launches, and distribution network development.
• Ensure operational readiness for new product launches and market expansion.
• Evaluate new technologies, vendors, and strategic partnerships that strengthen the company's competitive advantage.
📈 Key Performance Indicators (KPIs)
Success in this role will be measured through:
• Order Accuracy
• Order Processing Time
• OTIF (On-Time In-Full Delivery)
• Inventory Accuracy
• Inventory Turns
• Forecast Accuracy
• Warehouse Productivity
• Cost per Order
• Procurement Savings
• Working Capital Efficiency
• Gross Margin Improvement
• Vendor Performance Scorecards
• Return-to-Origin (RTO)
• Customer Delivery SLAs
• Supply Chain Efficiency
✅ What We're Looking For
We're looking for someone who is:
• A strategic leader with exceptional operational execution.
• Highly analytical and commercially driven.
• Comfortable making data-backed decisions in fast-paced environments.
• Experienced in building scalable operational systems.
• Strong at leading cross-functional teams and influencing senior stakeholders.
• Passionate about process improvement, automation, and operational excellence.
• Hands-on when required while maintaining a strategic mindset.
💼 Experience & Qualifications
• 7–9 years of experience leading Operations, Supply Chain, Fulfilment, Warehousing, or Logistics functions.
• Proven experience within high-growth D2C, Consumer Goods, Retail, FMCG, E-commerce, or Manufacturing businesses.
• Demonstrated success scaling operational infrastructure during periods of rapid business growth.
• Strong understanding of procurement, inventory planning, warehouse management, logistics, and supply chain optimisation.
• Experience managing large cross-functional teams and multiple operational functions simultaneously.
• Track record of delivering measurable improvements in efficiency, cost, and customer experience.
🛠️ Preferred Technical Skills
Strong experience with:
• Shopify
• UniCommerce
• ERP Platforms
• Warehouse Management Systems (WMS)
• Inventory Management Systems
• Advanced Excel / Google Sheets
• Power BI or Tableau
• Courier APIs & Operational Integrations
Working knowledge of logistics partners such as:
• Delhivery
• Shiprocket
• XpressBees
• Blue Dart
• DTDC
• Ecom Express
Experience with AI-powered operational tools and automation platforms will be an added advantage.
⭐ Preferred Background
Candidates with experience in any of the following will be highly preferred:
• High-growth D2C Brands
• Consumer Goods
• Wellness & Lifestyle
• FMCG
• Retail & Omnichannel Commerce
• Multi-Warehouse Operations
• International Shipping & Export Operations
• Process Improvement, Lean Operations, or Six Sigma
🌟 Why Join?
• Lead the operations function for a rapidly scaling international consumer brand.
• Work directly with the Founder and influence key strategic decisions.
• Build the operational systems that will power the company's next stage of growth.
• Lead high-performing teams with significant ownership and autonomy.
• Drive measurable impact across profitability, customer experience, and operational excellence.
• Shape the future of a business with global ambitions while growing into one of its most influential leadership positions.
