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Verified Job Customer Support / TeleCaller

Head of Supply Chain amp Manufacturing

Brisbane, Queensland
Customer Support / TeleCaller
#433830
Remote / WFH

Job Description

We are looking for a strong and authentic leader, with a passion for collaboration and people development and a focus on cultivating positive relationships and work environments.
A dynamic person with strong interpersonal skills and an excellent ability to build relationships and trust with both internal and external stakeholders.
A highly innovative thinker, who can quickly identify opportunities and incorporate relevant actions into new business models and strategies.
A role model and provide high quality coaching to the team to improve leadership capability and team effectiveness tied to our mission, vision, and company values.
Effective implementation of the core business management systems; ISO18001, ISO+001, ISO14001 and ISO27001 which is essential for our ZERO harm goals and ensuring safe quality products to our customers.
High-quality application of the critical HR systems including role descriptions, performance feedback, succession planning and development processes, salary review and goal setting.
Provide active support for the implementation of the Code of Conduct, DOA and Company Policies.
Driven and ambitious, resilient, with positive enthusiasm and a pragmatic approach.

To succeed in the role, we believe it is important that you have:

Minimum 10 years’ general business experience with broad exposure to S&OP, Procurement and Global Logistics
Demonstrated performance in a senior Supply Chain role across complex product and supply ranges
Proven leadership experience of diverse teams across global locations
Managing suppliers and procurement in China and/or Asian countries
Preference to have relevant international and “in country” management experience in China and Asia
A university degree in Supply Chain or Engineering or Finance, with further studies in management
Strong background in strategic planning and operational management
Demonstrated success in driving innovation and continuous improvement initiatives.

The position is ideally located in Brisbane, Australia and will require extensive domestic and international travel. For international candidates, local plus terms & conditions will apply.

What We Offer

Join our team and enter a world of innovation, commitment and collaboration. We want to invest in you and develop your career, to ensure you maximise your potential are a valuable part of our high-performance team. If you are excited by the opportunity to be part of a team where you are empowered to achieve - this could be the ideal role for you!

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2026, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Supply Chain
Industries
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